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Click here or scroll down to respond to this candidateCandidate's Name
assistant manager / crew chief / serverColorado Springs, Colorado, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYGreat communication skills, very hard worker, detail oriented, passionate about providing a quality expierence for guests. Able to follow intrusction as well as lead others. Team player. WORK EXPERIENCEDecember 2023-Currentassistant manager / crew chief / serverihopColorado Springs, Colorado, United StatesHelp make schedule, help with inventory, help with truck order, deal with guest issues, apply coupons, manager walks, safe count, take server check outs at the end of shift, maintaining labor, running breaks, checking people out to ensure all outwork is done, training new hirers, setting up and conducting interview, servering guests, seating door, expo food, buss tables etc Serve safe certified, lowest discounts, highest beverage percents, #1 in area for positive guest revoews December 2022-CurrentCrew LeaderihopUnited StatesColorado, United StatesIm a server that also runs the store as tge 2nd shift manager. I host, serve, buss, expo, do dishes, and occasionally cook. Im responsible for assigning tasks to the other employees. I do manager walk throughs, take temps, fifo products, run breaks, help with inventory, do safe counts, recieve other servers monetary drops and deal with guest complaints or issues, all while taking care of my own guests.November 2020-October 2022trainer/ key/ serverTexas Roadhouse, IncFlorence, Kentucky, United StatesUnited StatesProviding a wow guest expierence from begining to endof visit. Training new servers. Dealing with guest issues, task assignment, making floor charts, making server schedule, manager walk throughs, safe counts, product rotation, checking staff out before they leave.September 2017-March 2020server/trainerCheddar Casual Cafe IncFlorence, Kentucky, United StatesUnited StatesTraining new employees, taking care of guests. Greeting them within 30 secs, drinks within 2 mins, correct food within alloted time for dinner or lunch.Top 2 in customer service satisfaction surveysEDUCATION2000-2003ashland community and technical collegeAshland, Kentucky, United States2000-2003Assiciates in humanitiesashland community and technical collegeAshland, Kentucky, United StatesMajor in social sciences minor in biologySocial Sciences social sciencesSKILLSCustomer Service Oriented Customer Service Greeting FIFO Inventory Inventory Management Retail Sales Project Planning Team Lead Deep Learning Detail Oriented Team Player Teaching Coaching Accounting Time Management Communication Skills Food Services Food and Beverage Industry Restaurant English Language Interpersonal Skills Point of Sale (POS) Systems Lift/Move 25 Pounds Training/Teaching Staff Training Customer Support/Service Market Surveys CERTIFICATIONSServe safe foodManager/ food handler serve safe certificateEtips certifiedAlcohol serve safeHONORS & AWARDSBlast winnerHighest drink sales, highest appetizer sales, highest in up-sales. top 3 in gift card sales. Best in customer service skills LANGUAGESEnglish - Intermediate Spanish - IntermediateWORK AUTHORIZATIONI am authorized to work in the following countries: United States |
