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I excel at punctuality, efficiency, organizational skills, leading, as well as contributing as a team player. I am profound in most Microsoft programs/software. Able to complete multiple tasks as well as the ability to perform well under pressure.Microsoft FamilyAccounts ReceivablesMedical BillingClinical TransportationCustomer ServiceUtilization ManagementCase ManagementMechanical KnowledgeCPT CodingManaged CareSalesMedical TransortationAccess to CareMedical Transportaion DriverPerformed non emergency medical transportation to medical appointments throughout Virginia. Communicated with the primary dispatcher to coordinate clients pick up and drop off times. Maintained a clean and safe vehicle for clients. Followed all vehicle and driver safety regulations and guidelines.Care AccessMSV SpecialistContribute to the advancement of medical research through the efficient management and coordination of mobile clinical trial sites. This workload includes Supply Management, Inventory handling, technical troubleshooting, reporting and asset management, vehicle organization and optimization, software proficiency, flexible work availability, and physical and travel requirements. July -2023- October 2023August 2022 - April 2023CUSTOMER SERVICE REPRESENTATIVEPHONE NUMBER AVAILABLE  EMAIL AVAILABLE  Richmond,VA, 23238 KEITH R IDDICKPROFESSIONAL EXPERIENCESTRENGTHS AND EXPERTISEAnthem, IncUM Intake RepresentativeFebruary 2019 - January 2020Managed incoming calls to determine and verify eligibility of benefits, provided authorization for impatient admissions, outpatient pre-certification, prior authorization and post service requests. Referred cases requiring clinical review to a nurse reviewer; and handles referrals for specialty care. Express ScriptsAccounts Receivable ClerkAugust 2018 - June 2019Completed day to day A/R duties such as invoicing, setting up new customer account information, and entering data into the central data base. Research and identify discrepancies, make systems corrections, provide documentation to clients and collect unpaid balances. El Centro Community College- 2010-2011Major: Computer ScienceWinfree Academy Charter High School- 2010EDUCATIONBachuus wood fireDish washer/cookJanuary 2014 - June 20181st line cook. this job duty required the preparation of food and services. clean dishes, prepare sauces and pastas. served dishes as well as help bus tables. was in charge of inventory and deposit runs. Maintained produce and products by weekly updating the food delivery order. Daily checks for the quantity of produce and other staff products.