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Multi-tasking, a team-player,determined,friendly.Miami Gardens, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a Professional Environment in a company where training and over 5 years of Patient care experience would be needed. Knowledge of office equipment & office procedures. Dependable, team player with excellent time management skills.Authorized to work in the US for any employerWork ExperienceBilling SpecialistAccredo Specialty Pharmacy - Miami, FLJune 2022 to PresentInbound/Outbound callsBilling inquiriesReturnsData entryVxi global solutionsFEMA Coporation - RemoteSeptember 2021 to May 2022Call center for Disaster Assistance Helping the survivors with getting the assist that they need after the disaster Creating work packets for caseworkers Data entry Phone etiquette Transfer abilityVistior- Id AssociateJackson Health System - Miami-Dade County, FLJune 2017 to October 2021 Give directions to patients/visitors/staff, and protecting the hospital and etc. Security Officer (part-time)Regions Security Services - Miami, FLMarch 2018 to September 2018 Patrolled The Work Area Documented reports of suspicious activity Enforced security regulations Checked in Visitors Followed Regions Security Services standard duties and procedures Monitored all points of entry Effectively deterred crimeHospital Unit SecretaryJackson Memorial Hospital - Miami, FLMarch 2016 to June 20171 Managed communication flow at nurse's station including screening of non-published patients, physician calls, departmental calls, etc.2 Team member for patient satisfaction improvement team. 3 Retrieved, filled, and submitted all necessary paperwork and requests for doctors Medical AssistantNorth Shore Medical Center - Miami, FLSeptember 2014 to March 20161 Handed multi-line phones. Reviewed and routed messages to appropriate staff and physicians. 2 Checking patients, collecting co-pays, verified insurance and gathered patient demographics. 3 Set up and administered office files; arrange meetings and conferences; answer mail and take minutes via Dictaphone or during scheduled client meetings. 4 Performed various administrative/office managerial duties. Checking in and Checking Out Skills UsedMulti-tasking, handling pressure,handling difficult patients. Customer Service/ Event Staff (p/t)Sun Life Stadium - Miami Gardens, FLJanuary 2013 to September 2014Greeting Fans Assisting Fans to seating area Supervising & monitoring Stadium events.Sales Associate (p/t seasonal)Ibiley Uniform Store - Hialeah, FL2008 to 2013Assist customers with purchases.EducationDIPLOMA in MEDICAL ASSISTANTEverest Institute - North Miami, FL2013 to 2014High school diplomaBarbara Goleman Senior High School - Miami Lakes, FL June 2011 to June 2011Skills Patrol Video Surveillance Monitoring (1 year) Billing Scheduling Microsoft Office Receptionist Filing Multi-line Phone Systems Medical Billing Security Medical Records Insurance Verification EMR Systems Medical Scheduling ICD-10 Computer Skills Computer Operation Medical Office Experience Hospital Experience Medical Receptionist Anatomy Knowledge CPT Coding Medical Coding Laboratory Experience Data Entry Medical Terminology ICD-9 HIPAA HIPAA ICD-9 Phone Etiquette (10+ years) ICD Coding Team Work Reliability Caregiving Vital signsCertifications and LicensesSecurity GuardDecember 2019 to December 2022CPR CertificationCPR CertificationFirst Aid Certification |