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Title Front Desk Customer Service
Target Location US-FL-Orange City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Orange City, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCollections RepresentativeConcentrix- Goldman Sachs - Lake Mary, FLDecember 2021 to PresentAnswer calls for customers inquiring about their GM Mastercard. Help set delinquent customers up with payment plans. Work with overdue customers to get a payment. Outbound and inbound calling. Try to also keep customers from closing their accounts.ACH Processing AgentMphasis/ Digital Risk (LPL Financial) - Lake Mary, FL June 2021 to PresentProcess ACH and Move Money forms and applications for LPL Financial. Move the client's money to and from different accounts per request as an On Demand, Period Request or a One Time Distribution for non retirement accounts.Front Desk Screener/ReceptionistPark Med/ Advent Health - Orange City, FLMay 2021 to September 2021Greet visitors at the front desk coming into the hospital. Check in the visitors using the Fast Pass system. Screen all visitors and employees for Covid 19. Escort visitors to destinations when needed. Deliver items to rooms that can not have visitors. Wrote reports at the end of each shift on exceptions and the events of the day. Call to get exception permissions from nurses. In the ER, check in patients at the door needing medical attention.Amazon Fulfillment AssociateAmazon Fulfillment Center - Deltona, FLApril 2021 to June 2021Unload items and put away items that came in on the truck from Amazon sellers. Prep CookMcDonald's - Deltona, FLJanuary 2015 to April 2021Prepare burritos, salads, parfaits. Stock up for the next day. Wash dishes. Run drive thru. In Home Private CaregiverSpring Hill Memory Care--Private - Lake Mary, FLJune 2020 to December 2020Care for an elderly woman with dementia. Watch over her. Play games, watch TV with her, make sure she eats her meals. Arrange doctor appointments. Administer her medication. Help her to the restroom. Help get her dressed in the morning. Do some light house work and care for her dog. Administrative Assistant/ManagerMcDonald's - East Windsor, NJJune 2006 to January 2015Make employee schedules, truck orders, inventory, banking,. Keep track of labor and sales. Run errands, fill in as a manager when necessary. Decorate the store. Arrange special events. Important phone calls to customers and McDonald's affiliates. Call for repairs, pay company bills. Put new employees into the system, filing.Retail Sales AssociateMarshalls TJX Stores - Princeton, NJJuly 2002 to August 2006Customer Service Desk, cashiering, stock merchandise, clean the store, price changes. Customer ServiceWalmart - Princeton, NJApril 1996 to May 2002Answer phone calls for management. Customer Service Desk, cashiering, garden center, electronics. EducationGraduated in Pharmacy TechnicianAshworthMarch 2018 to December 2020Certificate in Business Technology in Business Technology Mercer County Area Vocational-Technical School - Ewing, NJ September 1992 to June 1994High school diploma in BasicHamilton East Steinert - Township of Hamilton, NJSeptember 1990 to June 1994Skills English Cashiering (10+ years) Customer Service (10+ years) Microsoft Excel (10+ years) Computer Literacy (9 years) Administrative Experience (9 years) Microsoft Word (10+ years) Typing (10+ years) Word Processing (10+ years) Clerical Experience (9 years) 10 Key Data Entry (9 years) Data Entry (9 years) Computer Skills (9 years) Pharmacy Technician Experience Phone Etiquette (10+ years) Cash Handling (10+ years) Office Experience (9 years) Food Preparation (10+ years) Food Service HIPAA Basic math Time management Microsoft Office Kitchen Experience Supervising experience Pet care Restaurant experience Management Restaurant management ACH Dementia Care Senior Care Cake Decorating Order Entry POS Communication skillsCertifications and LicensesRegistered Pharmacy TechnicianPresentpresently studying for the PTCBFood Handler CertificationAugust 2012 to November 2018Serv SafeWilton Cake DecoratorPresentAssessmentsCashier skills  Highly ProficientFebruary 2021Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly ProficientCustomer focus & orientation  Highly ProficientFebruary 2021Responding to customer situations with sensitivity Full results: Highly ProficientCustomer focus & orientation  Highly ProficientFebruary 2021Responding to customer situations with sensitivity Full results: Highly ProficientCustomer service  FamiliarFebruary 2021Identifying and resolving common customer issuesFull results: FamiliarCustomer focus & orientation  Highly ProficientFebruary 2021Responding to customer situations with sensitivity Full results: Highly ProficientCashier skills  Highly ProficientFebruary 2021Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly ProficientCustomer service  FamiliarFebruary 2021Identifying and resolving common customer issuesFull results: FamiliarCleaner fit  Highly ProficientMarch 2021Measures the traits that are important for successful cleaners Full results: Highly ProficientWork style: Reliability  ProficientMarch 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWork motivation  ExpertMarch 2021Level of motivation and discipline applied toward work Full results: ExpertCall center customer service  ProficientMay 2021Demonstrating customer service skills in a call center setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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