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Candidate's Name  25824 N 67th LnPeoria, AZ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEDutch Bros Coffee, Peoria, AZ  Shift LeadNOVEMBER 2023 - JUNE 2024 Trained and mentored new employees to maximize team performance. Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times. Completed store opening and closing procedures and balanced tills. Ensured compliance with company policies as well as local health department regulations throughout daily operations. Yogurtini, Peoria, AZ  Shift LeadFEBRUARY 2023 - OCTOBER 2023 Inventoried materials on a weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records. Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees. Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment. Maintained a clean and organized work environment, ensuring safety standards were met consistently.Buca di Beppo, Peoria, AZ  Host, TakeoutFEBRUARY 2022 - FEBRUARY 2023 Enhanced customer satisfaction by promptly greeting and seating guests upon arrival. Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues. Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times. Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts. SKILLS Customer service focus Workplace Safety Team leadership Guest service Employee Training Sales proficiency Conflict Resolution Positive Attitude Problem-Solving Customer ServiceManagement Cash HandlingCERTIFICATIONS Food Handlers Card Certified FoodProtection ManagersCardSUMMARYProven leader with extensiveexperience at Dutch BrosCoffee, adept in employeetraining and enhancingcustomer satisfaction. Excelsin workplace safety and teamleadership, significantlyimproving operationalefficiency. Skilled in cashhandling and conflictresolution, fostering apositive and inclusive workenvironment. Demonstrates acommitment to excellenceEDUCATIONMountain Ridge High School, Glendale, AZ  High School DiplomaAUGUST 2020 - MAY 2024and a results-drivenapproach.