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Title Call Center Executive Support
Target Location US-SC-Hampton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLECAREER OBJECTIVEA detail-oriented central attending Liberty University with 10.5+ years of work experience, I aim to leverage a proven knowledge of back-office operations, confidential correspondence, and executive support skills to fill your company's call center successfully. Frequently praised as results-oriented by my peers, I can be relied upon to help your company achieve its goals.EXPERIENCEB&D Enterprise, LLC, HAMPTON SC,Director of Operations, Oct 2010  2024 (Retired)Oversee activities directly related to making products or providing services.Direct and coordinate activities of businesses or departments concerned with product production, pricing, sales, or distribution.Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Manage staff, prepare work schedules, and assign specific duties.EDUCATION/TRAININGLiberty UniversityLynchburg, VABachelor of Science (B.S.) Biblical & Education Candidate (graduation May 2024)QualificationsCharisma: I am highly motivated, charismatic, and energeticI bring excitement and enthusiasm to a room.Team player: I will work as an integral part of a team that works and wins together.I am articulate, persuasive, and willing to listen to and respect the views of others.I confidently engage with colleagues at all levels to define needs and expectations.Strategic problem solver: I have excellent critical thinking skills, dive into the details, ask intelligent questions, and think like an end user.You can effectively identify varying needs and help bring training solutions that align with business goals and trainee needs.Strong and articulate communicator: I am confident, eloquent, and persuasive and possess excellent presentation and negotiation skills to move projects and situations forward.Proficient in the use of the Microsoft Office suite of programsProficient in the use of web conferencing tools such as WebEx and ZoomProficient in the use of online survey toolsStrong project management skillsAbility to manage and balance multiple projects of varying size, complexity, and visibility simultaneously.Ability to work under pressure.Detail-oriented, with proven time management and organization skillsComfortable with raising questions, issues, ideas, or suggestions to co-workers of all levels across the organization.Strong critical thinking skillsStrong interpersonal skillsExperience working in a sales organization.Experience liaising with business groups to drive consensus on the approach to project activities.AFFILIATIONS: American Red CrossNAMI National Alliance on Mental HealthAmerican Association of Christian CounselorsWhos Who in AmericaAmerican Red Cross

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