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Click here or scroll down to respond to this candidateCandidate's Name
Swainsboro, GAEMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly personable Customer Service Professional with over 21 years of Experience in and solid understanding of diverse range of business management applications. Including sales and marketing, team building, sales processing, quality assurance, call center operations. Also demonstrate the ability to select, train and retain, self-motivated, customer oriented employees. With high caliber presentation, negotiation and closing skills.Authorized to work in the US for any employerWork ExperienceAsst. ManagerRose's Variety Wholesale Store - Swainsboro, GAJuly 2021 to PresentHandling the day to day paperwork, greeting customers, handling cash, credit and check transactions, processing merchandise customers return, stocking shelves and racks, handling payroll, hiring and training of new employees, processing vendor orders, making sure the store is recovered daily, helping customers locate merchandise, operating pallet jacks Belk Sales AssociateBelk - Vidalia, GADecember 2018 to July 2021Greeting customers, handling register transactions, light cleaning, stocking shelves and racks, ordering merchandise for customers, helping customers locate merchandise Pharmacy ClerkPlaza Pharmacy - Swainsboro, GAJune 2017 to June 2018Greeting customers, handling cash, check and credit transactions, money wires, ordering new merchandise for the store, displaying merchandise, adding minutes to phones Sales AssociateThings Remembered - Peoria, ILAugust 2016 to February 2017Handling online and in-store orders, cash, credit and check transactions, engraving merchandise for customers either purchased in-store, online or purchased from another store by the customer to be engraved, following policy procedure on returned or mis engraved merchandise, acting as MOD(Manager On Duty) when working alone in the store most days. Customer Service RepresentativeGoodwill Industries - Peoria, ILAugust 2015 to January 2017Peoria, ILSeeing about day to day operations of the store such as daily paperwork, store counts, inventory, employees, making sure customers are taking care of, handling cash and credit transactions, handling return of merchandise, processing donations, processing donations for the auction site. Customer Service RepresentativeAugust 2009 - March 2013HGS Peoria, ILTelecommunications ServicesAnswering incoming warranty calls from prospective customer with warranty issues, handling money transactions, troubleshooting issues, selling merchandise to customers, explaining how the warranty works, customizing shower systems and how they work. Operating pallet jacks Front Desk ClerkComfort Suites Hotel - Peoria, ILAugust 2006 to May 2008Hotels and LodgingAnswering calls from customers to check room rates and make reservations, light housekeeping duties, event scheduling, handling transactions and breakfast set-up and break down. Retail Store ClerkVictory Beauty Systems - Peoria, ILAugust 2004 to June 2005Handling cash transactions, assisting customers with merchandise, stocking the shelves and redesigning displays.Night-Shift SupervisorHousehold Marketing Inc - Peoria, ILOctober 2003 to February 2004Handling payroll, inputting orders into the computer for shipping, hiring, training of new employees, answering incoming sales and complaint calls, closing sales. Collector/CollectionsC. B. Accounts - Peoria, ILAugust 2003 to December 2003Accounting and Auditing ServicesMaking calls to individuals o. behalf of the client my company represents, to collect monies owed to that prospective client.Day-Shift SupervisorMedia Outsourcing Inc - Peoria, ILNovember 1997 to June 2002Telecommunications ServicesAnswering incoming sales calls, handling payroll, schedules, generating names for leads, processing orders in the computer, hiring and training new.employees. EducationDiplomaWoodruff High School - Peoria, ILAugust 1991 to May 1995Skills Management skills, Microsoft, lotus, warehouse, inventory (10+ years) Time management Sales Customer service Live chat Business Management Auditing Telecommunication Payroll Telemarketing Management Assistant Manager Experience Accounts ReceivableAssessmentsCustomer Service Skills FamiliarOctober 2018Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: FamiliarCustomer focus & orientation Highly ProficientJanuary 2021Responding to customer situations with sensitivity Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
