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Click here or scroll down to respond to this candidateAutumn Rodriguez, MBA, SPHR EMAIL AVAILABLE
Street Address PHONE NUMBER AVAILABLE
A results-driven, highly adaptable HR professional who plans strategically and executes tactically with the grit needed to
build, execute, and scale human capital management strategies and departments that drive profitability. A proven
record working at, and across, all levels (C-suite to front-line), across different business models, and within all disciplines
of HR. Exceptional knowledge of employment law and the regulatory landscape across multi-state and multi-countries.
COMPETENCIES
Acquisition Due Diligence & PMI Conflict Management Performance Management
Program Development & Deployment Strategic Planning Training & Development
Data Analysis & Problem-Solving Data Analysis & Reporting People Leadership
Succession Planning & Org Design Cultural Acumen Coaching & Mentoring
Influence & Change Management Initiative, Drive Recruiting & Onboarding
PROFESSIONAL EXPERIENCE
CES Power 2024
2024 Now VP, Human Resources Memphis, TN
Lead all facets of HR leadership in a rapidly growing, acquisition-based organization that
became a global leader in temporary event power generation and HVAC solutions for
festivals, films, broadcasts, major events, and industrial projects across the U.S. and Europe.
Direct the post-acquisition and HR operations integration, ensuring seamless integration
and alignment of human capital programs across multiple locations in the U.S., England,
Wales, Scotland, Northern and Southern Ireland, with ongoing expansion in Europe.
Oversee the day-to-day HR operations, including recruiting, onboarding, training and
development, payroll, compensation, performance management, talent assessment,
succession planning, employee engagement, and retention.
Key Accomplishments:
Enhanced Human Capital Management System: Successfully deployed the remaining modules
of the Human Capital Management system, including recruiting, onboarding, training,
performance management, and talent assessment.
Led European Integration: Executed the post-acquisition integration of HR operations for the
European locations (8) through platform consolidation, aligning policies, scaling contracts,
onboarding programs, and digital storage solutions accessible across multiple countries/teams.
POWER & TEL - 7 Years 2017 - 2024
2017 2024 Director, Human Resources Memphis, TN
Oversaw all aspects of HR leadership for a company exporting to over 60 countries with 17
locations across the U.S., Canada, Mexico, and Latin America. Led strategic HR management
and program development while managing day-to-day HR operations: recruiting,
onboarding, training & development, investigations (EEO and general), payroll, compensation,
performance management, talent assessment, succession planning, engagement & retention.
Key Accomplishments:
Transformed the HR Function: Rebuilt the HR team, transitioning from tactical to strategic focus.
Successfully onboarded all new team members following the retirement of the previous HR staff.
Deployed the organization s first Human Capital Management (HCM) system, automating all
aspects of people management, eliminating data entry through automated feeds.
Centralized and Automated HR Activities: Unified employee and management activities through
a cloud-based solution that was accessible globally in any location, language, and currency.
Reduced Costs: Eliminated fragmented service providers and vendors, saving $80,000 annually.
Reinvested in HR Initiatives: Restructured the HR team to focus on critical areas such as
engagement, training, team diagnostics, leadership development, and digitized all HR files.
Enhanced HR Processes: Developed a competency model, performance management process,
talent assessment and succession program, resulting in increased profitability per head.
Autumn Rodriguez, MBA, SPHR EMAIL AVAILABLE
2016 2017 Director, Talent Management Memphis, TN
Recruited to establish a strategic talent management function, transitioning from tactical to
strategic oversight. Developed cultural frameworks, competency models, recruitment and
retention programs, and risk management strategies to position the organization for scalable
growth. Focused on enhancing quality of hire, reducing time to productivity, identifying and
filling key leadership roles, and building internal readiness for future needs.
Key Accomplishments:
Created Recruitment Function: Launched recruitment function, identified highly effective
channels using cost-to-hire analyses to optimize ad spend for higher pipeline growth and
conversion rates.
Accelerated Hiring: Reduced time to fill from 100+ days to 31 days while cutting costs.
Boosted Internal Promotions: Increased internal promotion rate from 10% to 40% for all positions.
Optimized Costs: Leveraged employee/customer referrals, decreasing recruitment costs by 41%.
Enhanced Assimilation/Productivity: Improved assimilation, achieving full capacity within 90 days.
Conducted Organizational Assessment: Completed a comprehensive talent risk assessment and
developed a two-year plan to infuse talent into high-risk areas.
SERVICEMASTER - 17 years 1999 - 2016
2014-2016 Vice President, Talent & Organization Development (Promoted)
Led the Recruiting, Organization Development, and shared services HR Business Partnerships
across an organization with annualized revenues of $3.5B across 12 distinct business units, had
approximately 45,000 employees, and operated across 50 states and internationally.
Led the Talent & Organization Development Center of Excellence (COE), developing and
implementing strategies to attract top talent, build ServiceMaster s leadership pipeline,
and enhance the company's culture and brand for improved engagement and retention.
Managed all talent upgrades and retention initiatives while partnering with corporate
functions including IT, HR, Finance/Accounting, Procurement/Supply Chain, Marketing, and
Corporate Communications, with a primary focus on C-suite roles.
Led all Organizational Development initiatives including performance management, talent
assessments, HiPo identification, customized leadership coaching, succession planning,
career pathing, competency models, executive development, management training.
Led enterprise-wide recruiting initiatives for a function achieving ~6,000 hires annually.
Key Accomplishments:
Consolidated HR Functions: Unified Corporate HR functions Business Partnerships, Recruiting,
and Talent Management & Organization Development into a streamlined operation.
Brand Digital Refresh: Led the digital brand refresh, increasing the digital footprint and improving
sourcing and staffing strategies through enhanced digital employment branding.
Restructured Talent Acquisition: Reorganized the talent acquisition team to upgrade talent and
insource marketing, resulting in a $540,000 annual savings and $300,000 in reducing posting costs.
Increased Efficiency: Achieved a 30% increase in hiring year-over-year, with 10% fewer staff.
Launched New Employment Brand: Developed employment brand, including websites, referral
programs, RJP videos, and microsites that increased media impressions by 1m in year 1.
2013 2014 Senior Director, Human Resources (Promoted)
Led a small team to enhance corporate talent across enterprise functions. Collaborated
closely with the C-suite to identify performance gaps, propose, and implement solutions to
accelerate organizational and employee performance. Managed all aspects of associate
relations, including engagement, investigations, conflict resolutions, and mediations.
Key Accomplishments:
Led Critical IT Insourcing: Managed staffing and insourcing of essential IT resources to support
transition to an online presence and internal expertise.
Promoted Talent: Identified and developed key talent for leadership roles - 30% promoted year 1.
Led Talent Impact of Business Spin-Offs: Managed talent decisions of business unit spin-offs:
negotiated talent that would stay in the organization and those that would go with the business.
Reduction in Force: Executed RIFs across functions support a smaller enterprise post business split.
Autumn Rodriguez, MBA, SPHR EMAIL AVAILABLE
2013 2013 Senior Manager, Human Resources (Promoted)
(Business Partner: Finance, Communication, Legal, Supply Management, ServiceMaster Acceptance Corp)
Administered and interpreted all HR policies, procedures, and programs for functions.
Partnered with function leaders to identify critical talent needs, gaps, misalignments;
recommend and execute solutions to correct, and continually develop, implement and
enhance alignment of HR activities to overall function and company strategy.
Managed all associate relations activities and strategies including associate engagement,
investigations and resolution including conflict recognition, mediation and mitigation.
Lead and executed all aspects of the performance management program including
teaching the philosophy, content, tools and resources enterprise wide.
Key Accomplishments:
Partnered with leaders to decrease time to move underperformers up or out of the role.
Maintained zero Ethics cases, external charges, or internal reviews in client groups.
2010 2013 Organization Development Consultant III (Promoted)
Developed, implemented and managed programs and processes related to all aspects of
talent development. (Mentoring, Performance Management, Top Talent, Succession)
Delivered assessment feedback to leaders; provided leadership and executive coaching
and identified key development needs based on future career goals.
Led cross-functional and business unit teams for enterprise-wide or large scale initiatives.
Key Accomplishments:
Led a cross-functional project team to document and execute the full performance
management and merit process cycle ($18 million budget impact).
Created and implemented the first mentor program within ServiceMaster.
Trained performance management philosophies and tools to drive rating consistency and better
performance rating distribution.
2005 2010 Regional Human Resources Manager (Promoted)
Terminix, TruGreen, TruGreen LandCare Orange, CA Revenues = up to ~ $140m
Merry Maids Memphis, TN Headcount = up to ~ 3,250
Developed and implemented recruitment, orientation and on-boarding tools.
Trained leaders on compensation philosophy, administration and guidelines; executed job
analysis surveys; created job descriptions; reviewed equity (internal & market).
Investigated employee complaints, external charges, internal reviews; created and
implemented retention initiatives; coached leadership on discipline administration.
Developed training; implemented and facilitated leadership and operational training.
Created and implemented tools to identify bench strength; analyze knowledge, skills and
performance gaps, created customized development plans for managers in key positions.
Managed national safety program; created safety guidelines, policies, and practices.
Key Accomplishments:
Created online new hire packets process eliminating vendors.
Developed a field succession planning tool used to identify branch manager successors and
analyze gaps and assign development plans. Adopted by all regions within the west.
Integrated 11 acquisitioned branches retaining key staff through increased due diligence and
post-integration HR support driving better customer retention than prior years.
2003 2005 Human Resources Metrics Manager (Promoted)
TruGreen, TruGreen LandCare
Created, rolled-out, and managed HR metrics program, measuring leadership trends.
Managed pre-employment testing; revamped program to eliminate contingent hiring.
Determined policy needs; created content, implemented harmonized policies.
Developed, implemented, managed key projects(Employee recognition program for
20,000+, monthly turnover tracking and reporting, manager dashboards, and HR Audits).
Autumn Rodriguez, MBA, SPHR EMAIL AVAILABLE
2001 2003 Human Resources Generalist (Promoted)
American Residential Services (ARS)/Rescue Rooter/American Mechanical Services (AMS)
Assisted with creating a new compensation program, development of commission pay program,
and all policies and procedures division-wide, including the development of 220+ job descriptions.
Provided technical guidance and support to managers on benefits, employee relations issues, policy
interpretation, law and regulations, training, and recruitment materials and processes.
Tracked and analyzed the company s disability program trends, industry standards, and developed,
proposed, and implemented plan changes resulting in over $650,000 annually.
2000 2001 Leave of Absence Administrator (Promoted)
Managed all administrative aspects of a leave of absence program for 50,000+ employees.
Evaluated requests for leaves of absence, determined eligibility, and applied appropriate leave
program guidelines, consistent with FMLA, USERRA, CFRA, PDL, other state regulations/laws.
1999 2000 Benefits Administrator
Managed all administrative aspects of benefit enrollment and training for 50,000+ employees.
Translated all benefit collateral into Spanish for our Spanish-speaking population of ~ 9,000.
EDUCATION
Bachelor of Arts (BA) - Magna Cum Laude Foreign Languages / Minor: Sociology
University of Memphis 1999
Master of Business Administration (MBA)
Christian Brothers University 2014
CERTIFICATIONS
Senior Professional in Human Resources (SPHR) HR Certification Institute 2008, 2012 (PHR in 2003)
PDI Executive Profiler Certification Personnel Decisions International (PDI) 2011
PDI Profiler Certification Personnel Decisions International (PDI) 2011
Hogan Assessment Certification Hogan Assessment Systems 2010
Change Management Certification Prosci 2011
Standout Certified Coach TMBC 2012
DDI Learning Systems Certified Trainer Development Dimensions International 2005
Six Sigma Yellow Belt/Green Belt ServiceMaster 2003
AWARDS
Cross-functional Team Lead Award 2012
HR Leadership Award 2012
HR Team Leadership Award 2007
STUDIES ABROAD/LANGUAGES
University of Puerto Rico, Rio Piedras, Puerto Rico Spanish (Fluent Read, Write, Speak)
Amigos de Las Americas, San Francisco Lachigolo, Oaxaca, Mexico English (Fluent Read, Write, Speak)
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