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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Creel StMelbourne, Fl Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: Acquire a challenging position using my knowledge and experience to advance with in a company and better myself as a professional.Experience:2024-2024 Wren Insurance Agency- Account ManagerHandling inbound customer requests, which may include policy changes, requests for additional coverage/policies, billing inquiries, and cancellations.Re-marketing and rewriting policies that are up for renewal.Following up on outstanding claims and assist in their resolution, as appropriate2022-2024 Sandcastle Homecare- Human Resource CoordinatorManage the staffing process, Conducts all Caregiver (CNA / HHA) interviews,including sourcing, recruiting, interviewing, hiring, complete onboarding, and off-boarding. Strategic hiring to comply with the needs of our clients and caregivers, working simultaneously together to find the harmonious fit. Conducts and obtains maintains all required Certifications/Documentation (AHCA, State and Federal.Ensure job descriptions are up to date and compliant with all local, state, and federal regulations. Develop training materials to help ensure employees understand their job responsibilities. Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date. Investigate employee issues and conflicts and brings them to resolution. Ensure the companies organization follows local, state regulations. Use performance management tools to provide guidance and feedback to team. Ensure all company HR policies are applied consistently, throughout all aspects for the employees. Maintain company organization charts and employee directory. Partner with management and to ensure strategic HR goals are aligned with business initiatives. Maintain, design, and implement employee retention strategies. Working daily with our caregivers and clients to maintain the best overall environment for all.2020-June 2022 SourcePoint/Firstsource Remote2021-2022- Human Resource Recruiter FirstsourcePublished open requisitions on different platforms, sourced potential candidates, pre-screened candidates, interviewed candidates, ordered backgrounds/medicals, sent out offer letters, added new employee to payroll, positions onsite pre-screened/interviewed to set-up 2nd interview with operations manager. Worked through several different platforms for sourcing, using company platforms to hire candidates in oracle, excel, teams, Microsoft and more.Accepted position with sister company to SourcePoint with Firstsource for Human Resource Recruiter in June of 20212020-2021- Underwriting Assistant SourcePointCollected data, verified data on short and long forms for clients packages for closing on mortgage loans. Assuring client information on new or existing loans were up to date, reconciled any disputed information on mortgage loan packages.2015-2020- Prestige Title of Brevard Palm Shores, FlOwner Assistant, Office Administrator, Event CoordinatorBank wires, monthly reconciliations to all accounts and client files, audits on all company accounts and client files, daily recon on company banking, bill pay, vender orders. Company employee time off request approvals/non-approvals, employee scheduling. Ordered/shopped for all company supplies, In office events for employees. Planned monthly for quarterly team building, scheduled company events, coordinated with venders on all events, set-up/decor in venues for events, and much-much more.2012-2015- JCPenney Corporation Melbourne, FlHuman Resource SupervisorDaily cash deposits, banking audits, scheduled 148 associates maintained adequate coverage. Conducted daily huddle meetings. Sourced, interviewed, hired, onboard, orientation and trained all new hires. Monthly training for existing employees. Obtained corporate goals per leadership requirements, management/ leadership to guide all employees daily. Making sure all good practice guidelines were in place. Safety leader, organizing all company events, office/store supply orders. Overlooked Salon while manager was off duty.2008/2012- Residence Inn by Marriott Melbourne, FlGeneral Cleaning/Engineering/Housekeeping Supervisor/Housekeeping/Laundry/House Aid/Social Events/Breakfast AttendantThrough Marriotts core values and mission to ensure the cleanliness and functions of our guests rooms, and common areas of the hotel. I worked together with the engineering team, housekeeping team and operations manager to maintain the hotel at the highest standards.Education: Eastern Florida State College Melbourne, FlAchievements:Employee of the month January and September 2012Employee of the month June 2011Employee of the month February, August, and December 2010Employee of the month May and November 2009 also nominated for SpaceCoast Hospitality Employee of the year 2009Employee of the month April and October 2008Additional Skills: Microsoft, Excel, Power Point, Oracle, ResWare, Ryno, Closers Choice, Internal/External Banking, Facebook, Indeed, Taleo, JDP, Equifax, Microsoft Teams, Paycheck Flex, AMCAT, Kronos, Pacer, Calendly, Glassdoor, LinkedIn, ZipRecruiter, WellShy, Clearcare, ACHA, FL-DOH, Epic, All insurance companies platforms, and much, much more. |
