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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE/ PHONE NUMBER AVAILABLE EMAIL AVAILABLE Memphis,TN Street Address
Accomplishments-Won the Customer Service Associate of the Month Award, July Street Address
- Motivated customer service specialist with over 8 years experience- Friendly sales associate- Call center representative versed in customer support in high call volume environmentsSkills & AbilitiesCustomer Service - Communication - MS Office (Word, Excel, PowerPoint) - Network AdministrationExperienceWalgreens Oct 2022 - UntilHello Fresh (Ranstand) Dec 2021- Sept 2022Inbound calls (50+), Assist customers with updating account information,handle and resolve customer concerns, complaints, and questions by phone.CSS, Service Experts Heating & Air ConditioningInbound calls (50+), Work with dispatch to make sure appointments are accuracy, updated records account information, handle and resolve customer concerns complaints and questions by phoneJan 2019- July 2022CSS, IQORInbound calls (50+), Assist customer with putting in claims for their cellular device, processed payments, read script to customer explaining details of shipment and how to return productFeb- 2018- Dec 2018CSR, TelvistaInbound calls (50+) customer service quality and accuracy, placed orders for customer, processed payments, verified when shipment will be deliveredOct 2017- Feb 2018Retail Sales Associate, WalgreensGreeting Customers, Stocking, Merchandising, Cash handlingMar 2016-Nov 2017CSR Receptionist, Tennessee Marketing Cash 2U LeasingInbound and outbound calls (50+), Processed Lease Agreements, Educated customers on leasing, collected funds/ cash handling, Filed documents in alphabetical orderOct 2014 Feb 2016Customer Service, Papa Johns, Papa Johns UnitedPOS system operations, customer service, cash operationsSept 2011-Sept 2014Customer Service, XPO SupportJuly 2009-Sept 2011Raleigh Egypt High School, Diploma2009EducationLeadershipJets Pizza - Memphis, TN - Sept 2015-Aug 2017 |
