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Medical Assistant/Oce Manager/Quality Care Coordinator with 30 years of experience in patient care and team leadership. Demonstrates exceptional skills in managing patient care plans and leading healthcare teams to deliver superior service. Dedicated to enhancing patient outcomes through collaborative and compassionate care. Patient CareTeam LeadershipPatient EducationCare PlanningHealthcare knowledgeMedical TerminologyQuality AssuranceOrganizational SkillsSchedulingTime management skillsSkilled in various EMR systems including EPIC,Centricity, Medent, Sunrise, Navinet, Careport, and more. PPCP Pittsburgh, PAQuality Care Coorinator10/2019 - 06/2024Follow up within two business of patient being discharged from the hospital.Reviewed discharge summary and medications with patients. Assisted with follow up appointments/diagnostic tests. Followed all patients for thirty days upon discharge. Childrens Hospital of PittsburghBridgeville, PAOce Manager/Medical Assistant08/2013 - 10/2019Roomed patients.Assisted in patient care.Took vital signs.Completed laboratory duties including urinalysis, lab draws, allergy testing, etc.Lead Medical Assistant.Skipped in EPIC and Centricity.Pittsburgh Chest Physicians Pittsburgh,PAOce Manager01/1994 - 07/2013Supervised 20+ employees in ve positionsCompleted payrollCoordinated stas weekly schedulesAssisted in patient careDelegated tasksVarious other managerial responsibilitiesWestern School of Health/Business Careers Pittsburgh, PA Associates Degree/ Certied Medical Assistant in Medical Assisting 12/1993SummarySkillsExperienceEducation and TrainingCalifornia University of Pennsylvania California Bachelor of Arts in Early Childhood Elementary Education 05/1991References available upon request.References