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 Candidate's Name
Certified Scrum Master Certified (CSM)Address: Street Address
Email: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEExperience Summary      5+ years of experience in IT in the Roles of Scrum Master and Business Analyst supporting areas of Web-based and Server-based healthcare domain and financial applications with demonstrated leadership abilities.
      Proven ability to analyze requirements, create backlogs, review wireframes, maintain velocity chart for domains such as Health-care Domains, Financial Domains, and Web Content Management application.      Coach, organize and facilitate planning, daily stand-ups, reviews, retrospectives, sprint planning, release planning, demos, and other scrum related meeting
      Excellent understanding of healthcare Domain including Healthcare Reform      Requirements Elicitation and analysis, Conducting requirement gathering sessions, Performing Data profiling and analysis, Solution Conceptualization and development, Testing, UAT support, User training etc..      Experience in executing projects in both Agile as well as Waterfall Methods. Tools utilized in the projects include SharePoint, Rally, JIRA, etc.      Extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)Academics:Master Of Computer Management ( MCM ):Institute of Computer Science  & Electronics  in 2000 from Devi Ahilya Vishwa Vidhalaya, Indore, MP, India.Bachelor of Science ( Maths )Devi Ahilya Vishwa vidhalaya, Indore, MP, India in 1996.Work History      Worked with eDataForce Consulting LLC as HR Manager from March 2013 to April 2014.      Worked with Elan Technologies as Director-operations from June 2014 September 2018.      Working with Elan Technologies as Scrum Master from November 2018 to till date.Skills and Expertise      Facilitating scrum meetings, sprint backlog grooming, Sprint planning, Sprint retrospective, PI planning, ART Sync      Requirement analysis, business process analysis  and breakdown.      Strategized delivery goals, deadlines, budget and resource management.      Product evaluation and implementation
      Excellent Communication and Interpersonal and coaching skillsIndustry experience:      Banking and Finance      Health Care   Electronic medical records system, Patient claims, myUFC, Health4me, EPIC      Mortgage servicing and payoff calculatorPackages, tools, technology & certification:Methodologies: Waterfall, Agile Scrum, SAFe 5.0Technology: Jira, Confluence, Rally, SharePoint E1,Version One, Stream-Python,Diango
Operating System: Windows NT 5.0, Windows 95/98/2000, UNIX Scripting,Languages: Turbo C, C++, Java, Scripts, PythonRDBMS: MS ACCESS, Oracle 7.1/8GUI: Visual Basic 6.0Internet Technologies : HTMLTechnologies: ADOTesting Tools: Win runner, Load Runner, QTP, QC
Payroll Tool: OSP
Accounting Tool: QB, BLACKLINE
Certification: CSM, SAFe Agilist 5.0, ICP-ATFScrum Master (Bank Of America)					July 2023 - Till Date      Plan & manage the delivery of multiple existing and new automation opportunities for Investment Banking and Cross-Product Utility Operations, reporting to the Program Director.
      Oversee and manage a team and collaborate with the Business and functional Analysts and Developers to drive planning and agile deliveries      Work with Product Owners to prioritize the product backlog and ensure that user stories are clear and concise. Monitor team progress and provide status updates to stakeholders. Identify and manage project risks and issues      Use Agile methodologies to plan, manage, and deliver across multiple program streams      Work collaboratively, provide training, mentoring, and supporting delivery teams through Agile practices and principles      Leveraged Python programming to create data processing scripts, contributing to accurate data insights      Strong experience with frontend technologies like HTML5, CSS3, Scripting languages like JavaScript, jQuery, AJAX, AngularJS, NodeJS, BackboneJS and good knowledge in ReactJS.      Wrote a korn shell script to monitor a workflow running under a folder utilizing the pmcmd utility and send intimations if the runtime exceeds a threshold      Used Informatica 8 features such as flat-file headers, user defined parameters      Wrote a Perl script to rename session generated xml files by reading the file names from a parameter file and also the suffix to be added to the file names from the parameter file      Used Perl inplace editing feature to get rid of empty tags in an XML file      Wrote a Perl script which generates a sftp batch script to be used in the sftp command to securely ftp files to the remote server for the Crowe project      Schedule and facilitate SCRUM events, forums, and decision-making processes. Identify and manage tasks, issues, risks, and actions across the delivery team      Monitor, track, and report on team progress and deliverables through standard tools including JIRA, Kanban boards, and Confluence      Proactively highlight and escalate key delivery risks and issues to senior management   providing a view of project and program healthScrum Master (Fannie Mae)				Feb 2020   April 2023      Coached team about agile manifesto and principles so that there s a thorough understanding of agile methodologies and scrum so that team can take ownership of the Scrum approach.      Collaborated with the product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing. Facilitated the daily stand up meeting, sprint planning, sprint review, sprint retrospective therefore, the development team members are aware of productivity status and impediments.      Helped scrum teams by removing blockers that may be impeding their work to make sure potential increment of a product is deliverable by the end of each sprint.      Guided development team members and product owner during sprint planning using velocity chart to navigate the progress.      Facilitate as a RTE in PI planning and pre- and post-planning activities, design thinking, and creating roadmap for each quarter .
      As a PM, work on quarterly budgeting of teams and projects, governance activities, change tickets and communicate with business stakeholders. Report status to upper management on progress.      Wrote programs using C#/Python to monitor data Quality.      Created Scrum boards and Kanban boards, product backlog items/tasks and PBI estimates using Atlassian JIRA and tracked progress.      Worked on creating new Linux Cron Jobs, Shell Scripts for SQL procedures      Provided user access to the team members in Jira, run Jira queries and maintain user management as needed in email distribution list.Scrum Master (United Health Group)				Nov 2018   Dec 2019      Proficiently organized and facilitated all Scrum meetings as daily standup, sprint planning, sprint review and retrospective.      Participated in various scrum related meetings such as leadership meetings with PMs, wireframe meeting with BA and UX designer technical debt meeting with developers and bug review meeting with QA analysts.      Participated in product backlog refinement meeting facilitated by the product owner with involvement from the development teams.      Communicated team status/progress via release burndown charts, story acceptance rate, defects, and make sure stakeholders are aware of what is going on.      Mentored teams to be self-organizing and kept teams focused on sprint priorities, business values, and protecting team from over-committing.Director-Operations   IT Staffing Company 	June 2014   September 2018      Supervising department functions and managing employees      compensation and benefits, training and development, employee relations, and recruitment and selection      Perform all the department's functions, handles administrative matters, taking care of all paper work related to Client, Vendor and Consultants.      Work with client in Preparing SOW, MSA and Addendums for employees      Perform all the department's functions and payroll processing, on boarding process, HRIS system.      Work closely with consultants to keep record of timecards and reconcile with client timesheets.      Invoicing client, payment reconciliation, communicating with client regarding payments and MSA.      Responsible for verifying Invoices, Accounts payable, Accounts receivable, maintaining records.      Experience with payment tokenization and developing retail payments platform and integrating industry digital wallet platform      Worked with integrating with retail payments and clearing platforms, VISA/MC, AMEX      Reconcile bank statements      Work with Vendors, preparing SOW, Bills and releasing payment.      Proficient in Microsoft application, Teams, Ariba, QB and BLACKLINE application.      Oversee all aspects of the Visa and Immigration Service ensuring that the process runs smoothly      Pchase requisition (PR) submission, vendor invoicing      Review and ensure that all of the information provided by clients is accurate and correct preparing and checking all legal documents      Maintain an effective working relationship with everyone to ensure that there is effective co-ordination of all company activities in support of corporate objectives.
      Processed account receivables and payables for all clients.
      Processed bank and other balance sheet reconciliations.
      Coordinated with financial services, tax, audit and statutory services department heads.
      Worked with the department leaders to prepare their detailed annual budget.
      Prepare journal entries for the month-end close process for various expenses      Prepared monthly and quarterly VAT return for all clients.
      Provided timely customer service to all customer s calls, emails and questions.
      Assisted with month-end and year-end closing.
      Assist budget preparation.
      Develop all necessary policies and procedures to ensure that a safe and healthy working environment maintained within company.      Assumed full responsibility of all Immigration issues and operations remaining up to date with any changes to legislation
      Big IT Programs/enterprise      Handling 250+ employees and to ensure that they are appropriately motivated and trained and carry their responsibilities to the required standard.      Act as the company s main adviser on all issues relating operational functions and keep abreast of latest developments to ensure that the Company maintains its competitive position      Posted purchase, sales invoices, bank receipts and payments.
      Analyzed and reconciled expenditure and revenue accounts.
      Processed all bank transactions and reconciled bank accounts.
      Prepared monthly and quarterly management accounting reports.
      Executed wire transfers, recorded funding transfers, and reconciled monthly bank statements.
      Informed Accounts manager about overdue suppliers  payments.
      Prepared sales invoices and sent to respective customers.
      Processed monthly payroll for all employees of various clients.
      Possess strong communication skills and decision-making capabilities based on analytical skills and critical thought processesHR Manager - eDataForce Consulting LLC		Mar 13- Apr 14      Overseeing department functions and managing employees      compensation and benefits, training and development, employee relations, and recruitment and selection      Perform all of the department's functions, handles administrative matters, taking care of all paper work related to Client, Vendor and Consultants.      Preparing SOW, MSA, responsible for any Addendum      Perform all of the department's functions, payroll processing, Accounts, on boarding process
      work closely with consultants, keep record of timecards of consultant      Invoicing client, payment reconciliation, communicating with client regarding payments, MSA, follow up      Work with Vendors, preparing SOW, Bills, Payment release
      Working on QB/BLACKLINE and handling everything with respect to QB/BLACKLINE
      Having strong communication skills and decision-making capabilities based on analytical skills and critical thought processes      Processed account receivables and payables for all clients.
      Processed bank and other balance sheet reconciliations.
      Coordinated with financial services, tax, audit and statutory services department heads.
      Worked with the department leaders to prepare their detailed annual budget.
      Prepared monthly and quarterly VAT return for all clients.
      Provided timely customer service to all customer s calls, emails and questions.
      Assisted with month-end and year-end closing.
      Assist budget preparation.

Software Developer - MBH System and Software  	Aug 2000- May 2002PROJECT SUMMARYERP Packages (GISS   Genius Integrated Software Solution)This is a comprehensive software solution comprising of Financial Accounting, Human Resources, Inventory, Sales, Purchase and Production Planning and controlling, costing and Budgeting, Fixed Assess and Security modules. My contribution in this package has been in the modules detailed below. The first implementation of this package is in full swing at M/s. Narmada Extrusions Limited., Indore.A) Human Resource ModuleHuman Resource module covers both management/staff as well as factory labor. This module covers functions of human resource development, personnel management, attendance recording system, and payroll.
Personnel
Personnel Administration, Appraisal, Loan Activity, Leave Entitlements, PF and ESI.Attendance recording system:This system maintains attendance-related details of entire organization. The user can assign shift to employees, generate a shift roster and employee calendar. Attendance is entered both at the factory gate and at the respective department entrance. There is a provision for entering manual attendance and maintaining department-wise and employee-wise advance compensatory off. It is also possible to upload attendance from standard punch card machines.PayrollGISS payroll allows the running of payroll efficiently and smoothly with minimum data entry and calculation time. Payroll also takes care of pay scales definition, salary processing, attendance-related arrears and bonus. Pay-slips, pay registers, standard PF and ESI returns can also be generated.Monthly Salary processing is based on batch processing activity. Through batch processing salary of all the employees for a given month is automatically calculated based on attendance data.Environment       	:  Oracle 8 with Visual Basic 6.0 under Windows NTTeam Size         	:  3
Responsibilities    	:  Report Generation, Manual, Testing and coding
B)	Financial Accounting Module :It includes all the accounting processes of financial transactions of an organization and covers bank voucher, cash voucher and journal transactions with preparation of balance sheets. Various reports like balance sheets profit and loss statements, trial balance, general ledger, cashbook ; bankbook from head office to individual branch can be viewed as an excel worksheet using the features of COM.
Environment          	:  Oracle 8 with Visual Basic 6.0 under Windows NTTeam Size            	:  5Responsibilities     	:  Report Generation, Functional Analysis and Testing, Manual and coding.PERSONAL SYNOPSISCorrespondence address	 : 10012 Bowling Green Dr, Frisco, TX 75035Phone                       	 : PHONE NUMBER AVAILABLEVisa Status				: CitizenEmail					: EMAIL AVAILABLE

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