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Click here or scroll down to respond to this candidateCandidate's Name
Salesforce Senior Developer & Automation Expert
Paterson, New Jersey Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
With a robust career spanning over a decade in Salesforce automation and development, I have
demonstrated expertise in optimizing operations and enhancing efficiencies across various sectors,
including water treatment, hospitality, and municipal services. At Emblem Technologies, I've driven
initiatives to streamline processes and improve decision-making through advanced Salesforce
functionalities. In the hospitality industry, I architectured scalable solutions that elevated guest
experiences by integrating CRM systems with external services. My tenure with a municipal corporation
saw me innovating with Salesforce tools to automate tasks and customize solutions, significantly improving
service delivery and operational efficiency. Across roles, my focus has been on enhancing user
experience, ensuring data integrity, and maintaining system reliability through strategic implementations
and security measures.
Skills
Development: Apex, Visualforce, Lightning Web Components
Integration: REST, SOAP APIs, Platform Events
Salesforce Expertise: DX, Communities, Mobile App development
Data & Analytics: Data modeling, Einstein Analytics
Cloud & Security: Heroku, Salesforce Shield, Security best practices
Automation & Workflow: Flow, Process Builder, CI/CD
Marketing & Service: Marketing Cloud, Service Cloud
Advanced Features: CPQ, IoT, Identity & Access Management
Additional Skills: Mobile SDK, Data Migration, Trailhead experience
2021-06 - Current Head of Salesforce Automation & Workflows
Emblem Technologies
In my current role, I oversee Salesforce Automation and Workflows at Emblem
Technologies, where I've initiated transformative projects within water treatment
facilities to enhance operational efficiencies using Salesforce's advanced
capabilities. My responsibilities include:
Streamlining organizational processes and boosting both efficiency and
precision across various departments by designing and implementing custom
workflows and automation solutions.
Improving decision-making processes through the facilitation of seamless
communication and the provision of comprehensive insights, achieved by
sophisticated data analysis, seamless integration, and the development of user-
centric interfaces.
Maintaining high standards of data security and ensuring compliance with
relevant regulations. I'm committed to ensuring system reliability and continuity
of operations through the implementation of stringent security protocols and
regular system maintenance.
2018-04 - 2021-05 Lead Solution Architect
ABFA Technologies
As a Lead Solution Architect in the hospitality sector, I played a pivotal role in
transforming Salesforce implementations to enhance guest experiences. My key
contributions included:
Designing scalable Salesforce solutions that improved guest relationship
management by integrating the Salesforce CRM with external booking systems
and payment services, thereby streamlining the reservation process.
Enhancing guest satisfaction and loyalty by establishing direct communication
channels between guests and hotel personnel using Salesforce Communities,
thus improving service delivery.
Overseeing data migration projects to transition legacy systems to Salesforce,
ensuring data integrity and compliance with industry standards, and
contributing to the seamless continuation of business operations.
2014-04 - 2018-03 Salesforce Process Automation Developer
Arrivy
In my role as a Salesforce Process Automation Developer for a municipal
corporation, I was instrumental in deploying Salesforce solutions to improve
municipal services and operational efficiency. My responsibilities involved:
Designing and implementing comprehensive Salesforce solutions to enhance
service delivery to constituents and internal operational efficiency.
Automating routine tasks using Salesforce's Process Builder and Workflow Rules,
which reduced manual labor and increased data accuracy.
Creating custom functionalities tailored to the unique requirements of municipal
operations using Visualforce and Apex, enhancing the functionality and user
experience of municipal services.
Working closely with stakeholders to migrate legacy data to Salesforce
platforms, ensuring the integrity and consistency of data throughout the
transition process.
Education
Bachelor of Science
The College of New Jersey (TCNJ)
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