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Click here or scroll down to respond to this candidateCandidate's Name
Salesforce Integration Architect & Senior Developer
Address Woodbridge, Street Address New Jersey
Phone PHONE NUMBER AVAILABLE
E-mail EMAIL AVAILABLE
Experienced Salesforce professional with a proven track record of driving transformative projects
across banking, advertising, and airlines sectors. Expertise in leveraging Salesforce technologies
including Apex, Visualforce, and Lightning components to optimize client relationship management,
streamline operations, and enhance revenue growth. Adept at customizing Sales Cloud, Service
Cloud, and Marketing Cloud to meet industry-specific needs, integrating seamlessly with existing
systems through APIs. Skilled in data migration, governance, and predictive analytics, ensuring
compliance with regulatory standards while delivering dynamic user experiences. Collaborative
leader with a strategic mindset, consistently delivering innovative solutions to elevate operational
efficiency and drive sustainable business growth.
Skills
Possessing expertise in development (Apex, Lightning Components, Visualforce)
Salesforce configuration (DX, administration, communities)
Mobile app development, and automation (Flow, Process Builder, Einstein Analytics)
I am further equipped with valuable skills in data migration
API development
Security settings
Git version control
Data modeling
Marketing Cloud integration
Problem-solving.
Work History
Mar 2022 - Salesforce Solutions Architect
Feb 2024 Mountainise
Directed the adoption of customized Salesforce CRM solutions within the
Airlines sector, employing Apex, Visualforce, and Lightning elements to refine
ticketing operations, booking systems, and adaptable pricing tactics. Fused
Salesforce Service Cloud with specific airline APIs to forge direct
communication lines for instant flight status updates and tailored client
assistance, also utilizing Salesforce Marketing Cloud for focused marketing
initiatives and improved customer relations. Coordinated the merger of
Salesforce Commerce Cloud with incumbent airline reservation systems,
promoting integrated customer experiences across online interfaces and in-
person interactions, while utilizing Salesforce Einstein Analytics to craft
predictive analytics for estimating passenger needs and refining inventory
control. Additionally, established stringent data structuring and oversight
protocols to adhere to sector standards and protect confidential traveler
data, thereby fostering enduring organizational advancement.
Dec 2017 - Salesforce Senior Implementation Consultant
Mar 2022 Devsinc
Conducted transformative initiatives in the advertising agency space at ABC
Solutions from December 2017 to March 2022, employing Salesforce to refine
customer engagement and streamline workflow processes. Engineered
bespoke solutions with Salesforce Sales Cloud and Marketing Cloud to bolster
agencies' capabilities in handling leads, campaigns, and customer
interactions effectively. Integrated sophisticated automation pathways and
incorporated external applications to amplify efficiency and data clarity,
supporting analytical decision-making and contributing to revenue
enhancement. Played a crucial role in constructing adaptable Salesforce
frameworks, promoting cooperation among team members and external
stakeholders, while delivering insightful analysis on campaign outcomes and
customer involvement through Salesforce Communities and Einstein Analytics
Sep 2013 - Salesforce Configuration Analyst
Nov 2017 Techlogix
Initiated transformative initiatives in the banking industry, utilizing sophisticated
Salesforce capabilities to refine client relationship management and bolster
revenue expansion by making the customer onboarding process more
efficient. Crafted bespoke solutions with Apex, Visualforce, and SOQL to
improve operational effectiveness, achieving seamless integration of Sales
Cloud and Service Cloud with legacy banking systems through RESTful APIs
and middleware solutions. Established intricate workflows, triggers, and
validation rules to maintain data integrity and streamline essential business
operations, adhering to regulatory requirements and enhancing the user
interface. Offered expert advice on harnessing Salesforce Einstein AI for
forward-looking analytics and tailored customer engagements, securing the
bank's position as a leader in innovation within the ever-changing fintech
environment.
Education
Bachelor's: Computer sciences
Lahore University of Management Sciences (LUMS)
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