| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Fort Worth, TX Street Address Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLEDigital Transformation - Data Security Learning Technologies Strategic Visioning & PlanningSeasoned and proven technology leader with extensive experience in technology strategy, visionary leadership, processes & standardization framework, data systems, and data security. Ability to create collaborative alliances with key leaders across the organization to deliver excellent customer-service-focused technology solutions and services that benefit staff.Develop & Implement Technology Governance PracticesManage Large Data Systems and SupportLeader in Best Practices and InnovationsDevelop a Long-Term Strategic Technology PlanDevelop & Implement a Cyber Security PlanCreate a Collaborative Environment for Staff SuccessDrive Customer Support for Company Systems and DataDriving AI within EDR, Servers and ChatbotAbility to facilitate change when needed and a strong track record in achieving the organizations goals by fostering innovation, prioritizing staff initiatives, and coordinating the evaluation, deployment, and management of current and future technology across the organization.PROFESSIONAL EXPERIENCESResponsive Education Solutions/Blue Learning (K-12 Charter School System) Lewisville, TXVICE PRESIDENT of INFORMATION SERVICES 2020 - 2024Discovery -Research and document any infrastructure issues, IT security concerns, lack of governance structures, help desk & customer service support issues, system support, data/report concerns, outdated policies and procedures, and identify silos that impede collaboration. Implemented AI within EDR and Servers. Worked to integrate Chatbot in our customer services.Project Management - Develop and manage a detailed project plan using smart sheets for each task/project/issue. For example, ERP upgrades, phone system upgrades, cyber security policies and procedures, classroom equipment upgrades, technology training, COVID-related hardware and systems implementation, etc. These project plans collaborate with the IT leadership and staff, including due dates, weekly project meetings, and regular update meetings with other departments.Technology Staff - Build staff rapport, develop trust, build a customer-service-focused IT team, break down silos to create a teamwork culture, and empower the 72 IT staff by providing training and certificates in needed skills.Technology Strategy - Interface with executive administration and campus leadership to evaluate and develop a strategic technology plan that aligns with the districts mission and drives performance and executes a 5-year technology replacement plan ($5.5 million yearly costs) that will result in a greater return on technology investments.Cochise County Community College District Sierra Vista, AZ(Ranked #2 Best Community College District in 2018 Value Colleges)CHIEF TECHNOLOGY OFFICER 2017 - 2019Business Continuity Managed infrastructure protections, including $1.2M hyper-converged infrastructure, redundant switches, dual-channel internet replication, disaster recovery site, and critical vendor agreements.Agile Project Management - Implemented the upgrade, testing, and transition from Ellucian Banner 8 to Ellucian Banner 9 ERP. Managed Library systems and databases in conjunction with the Director of Library Services.Tightened Cyber Security Controls Developed the college district's first Cybersecurity Plan with security policies and procedures. Managed a $150K RFP for security penetration testing of the college network and systems.Work Environment Improvements Encourage a culture of collaboration focused on quality performance, improving and streamlining operations, and providing quality customer service.Technology Governance - Developed a technology governance committee with key stakeholders and an approval process. With the hire of a project manager, I developed a structured governance process for all projects consisting of a written request, initial review, presentation, decision-making, and insertion into the project queue.Executive Planning Crafted the college district's first 5-year technology strategic plan to ensure that students, faculty, staff, and alums have the tools to meet current technology needs and the objectives in the 2023 Technology Strategic Plan. Member of the presidents cabinet, providing a voice in the college district's strategic decisions. Present monthly Technology reports to the district's Board of Trustees.Technology Staffing - Oversee directors and support staff of 45 within four divisions: Infrastructure and Security, Administrative Computing, User Support, and Project Management on two main campuses and five centers.The Kings University Southlake, TXCHIEF TECHNOLOGY OFFICER 2013 - 2016Development Recruited to build a technology team, streamline technology operations, secure systems, and improve performance took primary authority for all IT design, engineering, deployment, support, training, maintenance, and management, optimizing infrastructures through buildout and upgrades.Project Management Implementation and data migration of ERP (CAMS) enterprise, purchased and trained online learning solution using Blackboard, POS Upgrade, OKTA Single Sign-On, Attendance Tracker, Creston classroom control, and Virtual Servers.Technology Solutions - Implemented Wrike Project Management tool, moved the ERP system and LMS (Blackboard) to the cloud for an annual savings of $280K. Migrated faculty and staff accounts over to Office 365. Established a data-driven and highly informed decision-making capability for the executive team, including analysis of and insight into student data using iDash boards.Collaboration Met with the senior team, academic deans, faculty, and staff to discuss technology projects and the vision for technology on campus and with the online community.Executive Involvement Reported to the president and served on the Executive Cabinet. Chaired the Technology Committee and Master Planning Committee.Strategic Planning Developed and rolled out the university's first 5-year strategic technology plan. Researched, developed, and implemented $330K in technology grants awarded by private donors.Training Information Technology Infrastructure Library (ITIL) - trained and arranged for the entire technology team to be ITIL-Certified, and Microsoft- and Dell-trained.proServices Corporation Trenton, NJVICE PRESIDENT of ENGINEERING (Information Technology and Operations) 2006 - 2013Operations - Handpicked for a position to bring process and quality to a growing business in both Operations and Informational Technology. Initiated processes within the company for savings of $2.4M.Strategic Planning - Collaborated and implemented a technology operations strategic plan to meet two goals:1) Deliver a technologically advanced software product; 2) Technologically advance the company to industry standards.Agile Project Management Managed weekly Agile project meetings to develop a $9.5M ($1.2M under budget) software product called inGenium. This product automated our forensic software service, which finds coding bugs within our customers software and saves our customers hundreds of thousands of dollars in staffing annually.Best Practices -Established organization-wide standards and practices, including developing policies, procedures, and workflows.Customer Service Developed high-quality service standards for our customers: Lockheed Martin, Boeing, and the U.S. Army.Executive Planning Directly reported to the president and an executive team member. The executive team managed the companys $15M annual budget & made strategic decisions for the company.Staffing - Recruited, trained, and managed senior-level team members and engineering staff consisting of programmers, technical leads, and directors. The company consisted of 36 FT technical staff and 20 consultants producing small and large software forensics projects for corporations and government agencies.Cy-Fair Community College (Lone Star Community College System) Houston, TXPROFESSOR of PROJECT MANAGEMENT 2004 - 2006On-Line Courses - Developed, designed, and created lectures on Successful Project Management online using Blackboard. Meet online with students to develop learning communities and manage student course projects.Cy-Fair Community College (Lone Star Community College System) Houston, TX(Ranked #3 Best Community College District in 2018 Value Colleges)DEAN of TECHNOLOGY / CHIEF TECHNOLOGY OFFICER 2003 - 2006New Campus Build Cy-Fair College was a newly built $100 million college campus with 14,000 students. As the founding Dean and CTO, I was responsible for an $11 million technology start-up budget and a $4.5 million annual budget for all technology departments, including network and infrastructure, instructional technology support, user support, and web services.Technology Purchases: As a new campus, a range of services and equipment were researched, contracted, and implemented, including Network infrastructure (Cisco), wireless, desktops/laptops (Dell), support help desk services, window servers, UNIX, mediated classrooms, data center/server support, voice over IP, interactive TV, oracle databases, Datatel, web server support, programming, technical training, project management, TCP/IP networking, DNS/DHCP services, network authentication, and SANS storage.Direct Reports I reported to the VP of Administrative Services. I oversaw a staff of 35 and was responsible for the management of all technology services and instructional technology departments (help desk, network services, programming services, media services, support services, open computer labs, Voice over Internet Protocol (telecommunication), digital sign services, ITV and EPR system (Oracle - PeopleSoft).Strategic Planning - Responsible for short-range and long-range strategic planning and visioning for technology on the campus. Initiated and developed a detailed Strategic/Technology Plan for the campus, including replacing all technology equipment every 3, 4, or 5 years, the first in the district. This plan became the model used by the community and other campuses in Texas and beyond.Initiatives - Lead the research and development of an off-site disaster recovery plan for our campus and the district. Researched and implemented an iPod initiative for faculty and student usage in the classroom.EDUCATIONAL BACKGROUNDMaster of Arts in Christian LeadershipFuller Theological Seminary, Pasadena, CABachelor of Science in Mass CommunicationNorth Central University, Minneapolis, MNAssociate of Science in Automotive ServiceIVY Technical College, Fort Wayne, INCERTIFICATIONProject Management Professional (PMP) 2003Information Technology Infrastructure Library (ITIL) |
