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614 Laverton Lane Rural Hall, NC 27045 C: PHONE NUMBER AVAILABLE EMAIL AVAILABLE CAREER SUMMARYWell rounded, versatile professional with 20 years experience in graphic design, account management, human resources and communications in the printing and financial market sectors. Known for creative thinking, problem solving, and team interaction. Currently, seeking an opportunity that will leverage my skills, experience and create growth opportunities as well.PROFESSIONAL EXPERIENCEDebbies Staffing, Winston Salem, NCSenior Staffing Specialist2022 -2023 Assignment Complete Advertise job openings across multiple channels (e.g. job boards, careers pages and social platforms) Coordinate with department managers and team leads to identify current and future hiring needs Attended job fairs and organized in-house recruitment events Manage candidates information in our Applicant Tracking System-Avionte Conduct pre-employment screenings, getting references, performing background checks and drug testing Conducted orientation sessions to ensure proper onboarding for new temps The Resource Group, Winston Salem, NCHR Recruiter at Hayward IndustriesApril 2022 July 2022 Advertise job openings across multiple channels (e.g. job boards, careers pages and social platforms) Coordinate with department managers and team leads to identify current hiring needs Attended job fairs and organized in-house recruitment events Managed candidates conversions from Temp to Clients Payroll Conduct pre-employment screenings, background checks and drug testing Prepared Weekly Staffing Reports Conducted orientation sessions to ensure proper onboarding for new temps Served on the Safety Committee created fun ideas to engage Temps and Regular Employees PepsiCo Company, Winston Salem, NCAway From Home Customer Service RepMarch 2013 September 2021 PepsiCo is one of the world's leading food and beverage companies with over $63billion in net revenue in 2015 and a global portfolio of diverse and beloved brands. Key Account Sales Rep with 30+ Accounts, Away From Home Distribution Network Responsible for managing 25+ key accounts, maintaining long term relationships with key accounts located primarily in the West Coast region. Maximized sales opportunities to grow and develop existing clients and maintain acquired new business by working with Field Marketing Partners.BB&T, Winston Salem, NC (TRUIST)IT OperationsMay1998 September 2012Fortune 500 company and ninth largest bank in the nation with over 30,000 employees. IT Voice Operations/Switchboard Operator Monitors outbound / inbound calls with Hi-Path Pro-Center Composer, HPPC Observer Software and Gensys Solutions Software.Generates ACD (Automatic Call Distributor) reports and spreadsheets; monitor staff proficiency and daily operations to ensure coverage and calls are answered in a timely fashion. Managed three of our largest vendor accounts ILinc, AT&T and Verizon: Registered reservation lines, teleconferencing and web conferencing services for [30k]banking employees. Answers incoming calls to corporate switchboard using ETI systems always delivering high quality customer service. Processes (Tivoli) calling card requests and cancellations for 30k plus employees. Designed and created training manuals and materials for internal employees and internal clients in order to ensure consistency throughout the organization. HR Administrative Assistant III, BB&T (TRUIST)1998 2003 One Valley Bank Merged with BB&TMonitors outbound / inbound calls with Hi-Path Pro-Center Composer, HPPC Observer Software and Gensys Solutions Software Assisted in the hiring process of all bank tellers and temporary staff employees: Applicant tracking, interviewing process and administered skill assessment testing (TAPTeller Assessment Program) Generated spreadsheets and reports for weekly maintenance of job openings. Maintained applicant tracking database for all hires. Scheduled conference calls with internal and external clients, interviews with candidates and coordinates monthly meetings. Created and maintained database for applicant tracking, spread sheets and weekly job stats reporting. Designed HR publications, newsletters, employment ads and radio commercials. Microsoft Office Products: Mail merge, spread sheets, and business letters Graphic Design --Adobe PhotoShop, MS Publisher and Corel Charleston Printing Company, Charleston, WVGraphic Designer /Layout Artist1995 - 1997 A growing industrial printer with approximately 22 employees. Primary focus was to provide promotional printing, business forms and envelopes for small to large businesses in the area. Graphic Artist (promoted from Account Executive) As Graphic Designer responsible all pre-press work, creating print ads, logos, print copy and all layouts. As Account Executive primary focus was to maintain current clients, generate new clientele and increase sales. Key Skills Include:Adobe PhotoShop 4-7 MS PublisherCorel Draw 4-11 Pre-press Graphic DesignCorporate Logos Brand IdentityCollateral BrochuresIllustration WatercolorDigital Graphics CreativitySELECTED ACCOMPLISHMENTS Westport Connecticut Art Contest Winner. 16th District Art Caucus 1st Place Winner: Watercolor painting entitled Who, What, When, Where and Why? works displayed in the Smithsonian in Washington, DC. National Jobs Corps Art Competition 1st and 3rd place Winner. Maintained all electronic data files on business clients for digital output and printed materials. Designed and created corporate logos, identity packages for clients. Prepared pre-press graphic design, layout, artwork and color separations for screen printed apparel, promotional printing, custom banners and business cards, envelopes, letterheads, brochures, newsletters and office forms. Volunteered as Art Instructor for Boys of America, Massillon Ohio. EDUCATION2000---BB&T Continuing Education Programs Principles of Banking and Concepts in Marketing AIB [American Inst. Banking], How to Interview Potential CandidatesAIB, Principles of BankingAIB, Dealing with Irrational Customers and ComplaintsSkillsoft, Quick Books 2004Skillsoft, Effective PresentationsMindLeaders, Introduction to Web Design & Graphic Design-MindLeaders, Photoshop 7 MindLeaders 19861988 Charleston Job Corps Charleston, WVGraduated Certification in Business Administration National Job Corps Art Competition Winner 1st and 3rd Place 19841985 Pittsburgh Institute of Art Pittsburgh, PA -Visual Communications Major 19811983 Washington High School Massillon, OH - Graduated honors student (College Preparatory). 16th Congressional Art Competition Winner guest of Congressman Ralph Regula |