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| Click here or scroll down to respond to this candidate | Curriculum Vit
H PHONE NUMBER AVAILABLE B EMAIL AVAILABLE/mxfStreet Address 7@utdallas.edu
Born on 6th August Street Address , Damavand, Iran
Education
Master of Business Analytics Jan. Street Address
University of Texas at Dallas
Master of Business Administration Sept. 2021 - Now
Islamic Azad University - Science and Research Branch GPA 3.93/4
Bachelors in Interior Architecture Jan. 2016 - Jul. 2019
Islamic Azad University - Rudehen Branch GPA 3.71/4
Experiences
Work Experience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bank Teller: Melli Bank of Iran, 32 Shahrdari Blvd, Damavand, Iran, Tel: PHONE NUMBER AVAILABLE
Feb. 2016 - May. 2019
{ Customer Service Skills: Excellent communication and interpersonal skills to interact effectively with customers.
{ Cash Handling: Proficient in handling cash, processing transactions accurately, and maintaining accurate records.
{ Attention to Detail: Strong ability to detect and correct errors, ensuring accuracy in transactions and documentation.
{ Mathematical Skills: Solid understanding of basic math and financial calculations.
{ Computer Proficiency: Experience with banking software, Microsoft Office, and other relevant computer applications.
{ Problem-Solving: Ability to address and resolve customer issues or complaints effectively and professionally.
{ Confidentiality: Committed to maintaining the privacy and confidentiality of customer information and financial data.
Cashier: Dr. Nowroozi Pharmacy, Tehran, Iran
Jul. 2019 - Sept. 2020
{ Sale Increase: Increased sales by 20% through proactive customer engagement and effective product promotion.
{ Customer Service Skills: Provided exceptional customer service, resulting in a high rate of customer satisfaction and repeat business.
{ Multi-tasking Skills: Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
{ Customer Base Increase: Built and maintained strong relationships with potential and existing customers, leading to a 15% growth in
customer base.
{ Customer Satisfaction Increase: Provided exceptional customer service, resulting in a 95% customer satisfaction rate.
Floral Assistant: Niloofar Floral, Tehran, Iran
Sept. 2020 - Oct. 2021
{ Event Floral Arrangement: Assisted with floral arrangements for various events such as weddings, parties, and corporate functions.
{ Inventory Management Skills: Handled inventory management of flowers and supplies, ensuring adequate stock levels at all times.
{ Customer Service Skills: Provided excellent customer service by assisting clients in selecting appropriate floral designs and taking
orders.
{ Teamwork Skills: Collaborated with a team of floral designers to create unique and visually appealing flower arrangements.
Dress Designer: Brand Owner, Tehran, Iran
Mar. 2021 - Dec. 2021
{ Multi-tasking Skills: Effectively managed a personal business while maintaining full-time employment, showcasing exceptional
multitasking abilities. Balanced the demands of both roles by efficiently organizing time, prioritizing tasks, and ensuring the success of
both ventures simultaneously.
{ Client-Specified Design: Collaborated with clients to develop unique and stylish dress designs that accentuated their individuality.
{ Prototyping: Utilized various pattern-making techniques to construct prototypes and samples for approval.
{ Resource Management: Worked closely with fabric suppliers to source high-quality materials for dress production.
Business Consultant: Gezderazi Trading Company, Vanak sq., Tehran, Iran Tel: PHONE NUMBER AVAILABLE
Apr. 2022 - Jun. 2023
{ Market Analysis: Conducted thorough market research and analysis to identify opportunities and threats, informing business decisions.
{ Client Relationship Management: Built and maintained strong relationships with clients, enhancing customer satisfaction and loyalty.
{ Negotiation Skills: Negotiated contracts and agreements with clients and suppliers, ensuring favorable terms for the company.
{ Problem-Solving: Provided solutions to complex business challenges, helping clients optimize operations and achieve their goals.
Sale Associate: Dillard s Department Store, 2501 Dallas Pkwy, Plano, TX 75093 Tel: PHONE NUMBER AVAILABLE
Sept. 2023 - Mar. 2024
{ Merchandising and Store Management: Managed and maintained the sales floor, ensuring merchandise is well-organized and visually
appealing.
{ Customer Assistance: Assisted customers in finding products, provided excellent customer service, resulting in high satisfaction ratings.
{ Cash Handling: Handled cash transactions accurately and efficiently, ensuring the register is balanced at the end of each shift.
Certificates
ICDL
Skills
Customer Service
Communication Skills
Math Proficiency
Multi-Tasking
Collaborative Team Player
Proficient in Research and Information Gathering
Colorology and Designing
Passionate About Design and Creativity
Computer skills
Microsoft Office package: Word, Excel, Powerpoint, Access, Outlook
Personal
Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Persian: Native, English: Fluent
Community Service
Member of Fardaye Ziba charity group.
Directing the blood donation program of "Fardaye Ziba" charity group.
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