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Candidate's Name
Baltimore, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:To obtain a position that will help me gain more work skills and experience, for a better career. Education:CCBC Essex Feb 6, 2023- May 22, 20237201 Rossville blvd Field of Study: Medical Front Office /CPR BLSBaltimore, MD 21237Carver Vocational Technical High School August 2008-2011 2201 Presstman Street Field of Study: CosmetologyBaltimore, MD 212102Coppin State University August 20132500 West North Avenue Field of Study: Free Nursing Program Baltimore, MD 21216St Vincent De Paul (next course)May 20181901 62nd streetField of Study: Servsafe manager and safe food certificate Baltimore MD 21237Employment History:Telemarketer/Higher EducationCMD (remote) September 2020- PresentHuntvalley, Maryland Made 0ver 150 callbacks to college students about their school account Took over 200 college calls about student accounts for financial aid admission and billing and registration Type over 150 words doing referrals to schools for students Telemarketer/appointment setterThe senior resource June 2018- November 2019Linthicum, Maryland Made over 150 outbound calls to Medicare beneficiaries setting appointments for them to talk to a specialist who helps with out-of-pocket medical expenses. Owner/ Housekeeper January 2017- PresentMynty Cleaning Service, LLC Baltimore, MD Cleaning homes and businesses (bathrooms, kitchens, basements, offices, etc) Finding and maintaining own local client baseSales Agent March 2018 - 2018NRG Energy Inc Glen Burnie, MD Cold approached customers with regards to switching their energy supply Built brand awareness and interest Met quota-based compensation sales goalsTelemarketer August 2016 - January 2018Reverse Mortgage Corp Reisterstown, MD Made several hundred outbound calls to mostly elderly homeowners about mortgage loans and reverse mortgage programs Committed sales scripts and pitches to memory Recognized for customer service and meeting quota Easy Rest Adjustable Beds Towson, MD Made several hundred outbound calls to set appointments for bed sales presentations Recognized as a top tier sales rep for consistently exceeding daily quota for appointments Sales Associate October 2015 - June 201620/20 Company/ Verizon Fios Pikesville, MD Approached Verizon wireless customers with regards to switching to Verizon Fios Upgraded existing Fios customersCashier February 2015 - October 2015Pizza Hut Catonsville, MD Handled money and gave customer service with a smile Took care of sanitation and inventory management CNA/ Med Tech June 2014 - January 2015Erika & Eric Home Care Baltimore, MD Cleaned homes & clothes of disabled elderly Bathed and fed residents Filled out paperwork for residents, escorted them to and from doctors appointments, and assisted them with taking their medication Took to Doctors appointmentHostess August 2011 - February 2014Applebees Grill + Bar Baltimore, MD Greeted and seated guests Received inbound phone calls Store/ table sanitationVolunteer Work:Hope Community Ministries Helped facilitate and organize food giveaways Bagged and delivered food to seniors and families in need Loaded and unloaded food from Maryland food bank Helped with community clothes drive and participated in church dinners. Skills and Abilities: Good communication skills, written and verbal Proficient with MicrosOfficefice programs (Word, Access, Excel, PowerPoint,Epic) Able to prepare food plans Able to assist individuals and groups, with lesson assignments to present and reinforce the learning concept of daily movement Able to communicate well with others Able to work well with the team Certificate in Medical Administrative assistant CPR/BLS Medical terminology Fast learner COVID -19Reference Adriana JacksonmanagerPHONE NUMBER AVAILABLE Jerel Walker JrMangerPHONE NUMBER AVAILABLE Alencia BrownmangerPHONE NUMBER AVAILABLE Brannika HallcoworkerPHONE NUMBER AVAILABLE