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Street Address , TN (US)PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYI am a positive, detail-oriented health care professional offering over 15 years of experience in phlebotomy and healthcare management.I am dependable, adaptable, trustworthy, and patient-focused with exceptional organization skills. I put patient health and satisfaction above all else. I can maintain a clean and sterile working enviroment, having never collected a contaminated blood culutre. EMPLOYMENT HISTORYSr Lab Assistant, Covenant Health Performed venipuncture, collecting and maintaining proper handling of venous and capillary specimens. Conducted routine laboratory tests and sample collection, using aseptic techniques. logged specimens in and prepared for testing. Registered and input physician orders, ensuring pt information and test code accuracy and completeness, maintained timely correction of errors. Educated patients about venipuncture process, tailoring instructions to patients' individual circumstances, ages, etc in a courteous manner. Performed general office duties, completed Inventory and stocking medical, lab, or office supplies or equipment. Assisted in the orientation and training of new and existing employees. Followed proper safety standards, completed required education assignementsJul. 2022 - Apr. 2024Morristown, TennesseeIn Home Caregiver, Private Care Monitored progress and documented patient health status changes, monitored pt vital signs, administered medications, tube feedings, Sep. 2015 - Sep. 2021Rogersville, Tennesseeand tracked behaviors to keep family and care team well informed. Maintained clean, safe, and well organized pt enviroment as well as supervised and assisted with daily activities Assisted with dressing guidance, grooming, meal prep, etc Turned and positioned bedbound pt to prevent bedsores and maintained comfort levels.Administration, Hometown Home Health Care, Inc Coached and guided senior management to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels Increased company revenue through agressive new marketing strategies Oversaw skilled staff recruitment and development of initiatives to keep workforce skilled and effective. Managed care and service guidance from admission to discharge. Assisted with the orchestration of quality-driven, cost effective care for numerous patients of all ages with diverse medical conditions in a variety of home care settings.Jan. 2011 - Sep. 2015Rogersville, TennesseeAdministration/Billing Assistance and Phlebotomy, Hometown Home Health Care, Inc Reviewed billing issues and resolved concerns, managed monthly billing to meet company revenue. Used HHC3000 to input information into computerized MHR, used ICD9, ICD10, ICD11, CPT coding to assign diagnostic codes and procedural codes to pt records for billing purposes Reviewed pt charts and interpreted documentation to better understand health histories, diagnoses, procedures, and treatments; checked for accuricies and completeness Correctly coded and billed medical claims for our home health agency for proper reimbursement, provided clerical support to all staff, maintained office supplies inventory.Sep. 2005 - Aug. 2011Rogersville, TennesseeEDUCATION3 of 4 years completed in Nursing ETSU & Walters State Community College,, Tennessee 2009Certification:Medical Coding & Billing Walters State Community College, Morristown, Tennessee 2008Certification:Phlebotomy East Tn Adult Education, Johnson City, Tennessee Jun. 2006High School Diploma Cherokee High School, Rogersville, TennesseeJun. 2005VenipunctureUniversal Precautions/Biohazardpolicy ComplianceTyping, approx 70 WPMGood time management & organizationskills, friendly bedside mannerSKILLS |