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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Black Locust DrFredrick, MD Street Address
US Citizen I Recent Graduate
Email: EMAIL AVAILABLE and EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEWork Experience:Front-End Team AssociateWalmart7400 Guilford DriveFrederick, MD 217041/2024 - PresentHours per week: 39HR Contact: PHONE NUMBER AVAILABLEDuties, Responsibilities, and Related Skills: Provide exceptional customer service and ensure a seamless checkout experience for shoppers. Responsible for operating cash registers, processing transactions accurately and efficiently, and assisting customers with any inquiries or concerns. Operate Cash Registers: Efficiently process customer transactions using cash registers or self-checkout systems. Provide Customer Service: Greet customers with a friendly demeanor, answer questions, and assist with locating products or resolving issues. Promote Sales and Services: Inform customers about current promotions, offers, and services such as Walmart+, credit card applications, or extended warranties. Monitor Security: Help prevent loss and ensure the security of cash, merchandise, and customers by following proper procedures for handling transactions and monitoring for suspicious activity. Assist with Price Checks and Item Scanning: Verify prices, perform price checks, and ensure accurate scanning of items. Adhere to Policies and Regulations: Follow all company policies, including those related to cash handling, safety, and security, as well as applicable laws and regulations. Collaborate with Team Members: Work closely with other associates, including cashiers, customer service representatives, and managers, to ensure a positive and efficient shopping experience for customers.Human Resource Administrative Assistant (Internship)United States ArmySoldier and Family Transition Assistance Center (SFTAC)2261 Gulick Ave. BLDG 4973Fort Stewart, GA 313147/2023 10/2023Hours per week: 40HR Contact: PHONE NUMBER AVAILABLEDuties, Responsibilities, and Related Skills: Assisted transitioning service members, veterans, and their families as they navigate the process of transitioning from military to civilian life. Provided a wide range of resources, programs, and support services to facilitate a successful transition and help service members and their families achieve their post-military goals.
Front Desk Operations: Greeted visitors, answered incoming calls, and responded to inquiries courteously and professionally. Information and Referral Services: Provided information about available programs, services, and resources offered by the Service Member Transition Center, as well as external agencies and community organizations. Appointment Scheduling: Scheduled appointments for clients with transition counselors, career advisors, and other service providers based on availability and individual needs. Administrative Support: Assisted with administrative tasks such as data entry, filing, maintaining appointment schedules, document copying, and preparing reports as needed. Client Assistance: Provided basic assistance and guidance to clients on navigating the transition process, accessing benefits and entitlements, and utilizing available resources. Customer Service: Verified visitors IDs upon check-in, provided directions based on their specific requirements, and addressed their concerns thereby ensuring a positive and welcoming environment for visitors. Resource Management: Managed office supplies, equipment, and refreshments to ensure operational readiness and compliance with Army regulations and policies.Administrative Specialist for Service Member SupportUnited States Army2261 Gulick Ave BLDG 819Fort Stewart, GA 313146/2021 7/2023Hours per week: 40HR Contact: PHONE NUMBER AVAILABLEDuties, Responsibilities, and Related Skills: Active-duty service member who provided administrative and clerical support to enhance the well-being and readiness of service members and their families. Worked closely with military personnel, civilian staff, and external agencies to ensure the efficient operation of support services and programs aimed at meeting the needs of service members and their dependents. Administrative Support: Provided administrative assistance to support various programs and initiatives related to service member support, including family readiness groups, financial counseling, promotions, housing assistance, and morale, welfare, and recreation (MWR) activities. Personnel Services: Processed personnel actions, maintained personnel records, and assisted service members with inquiries related to benefits, entitlements, and career advancement opportunities. Communication and Correspondence: Prepared and distributed correspondence, reports, emergency response, and other documents using military-specific software systems and Microsoft Office productivity software. Customer Service: Provided excellent customer service to service members, veterans, and family members by responding promptly and courteously to inquiries and requests for assistance. Data Management: Maintained accurate and up-to-date records, databases, and information systems to track service member demographics, program participation, and resource utilization. Confidentiality and Security: Handled sensitive information with discretion and adhered to security protocols to safeguard personal and confidential data. Collaboration and Liaison: Collaborated with internal stakeholders, including military units, support agencies, and community organizations, and served as a liaison to facilitate access to services and resources for service members and their families.Machine Inventory SpecialistZF Automotive5531 Rafe CourtFlowery Branch, GA 305429/2020 5/2021Hours per week: 48HR Contact: PHONE NUMBER AVAILABLEDuties, Responsibilities, and Related Skills: Managed and maintained accurate inventory records of machinery and equipment used in manufacturing processes. Worked closely with production teams, maintenance personnel, and procurement specialists to ensure that machinery inventory levels are optimized to support operational efficiency and productivity. Inventory Management: Maintain accurate records of all machinery and equipment, including serial numbers, specifications, locations, and maintenance histories, using inventory management software or databases. Physical Inventory Checks: Conduct regular physical inventory checks to verify the accuracy of inventory records and reconcile any discrepancies through investigation and documentation. Asset Tracking: Implement and maintain a system for tracking the movement and utilization of machinery and equipment throughout their lifecycle, including acquisitions, deployments, transfers, and disposals. Maintenance Coordination: Coordinate with maintenance teams to schedule preventive maintenance, repairs, and inspections for machinery and equipment, ensuring compliance with maintenance schedules and minimizing downtime. Supplier Management: Work closely with procurement specialists to coordinate the procurement of spare parts, consumables, and replacement equipment as needed to support production operations. Compliance and Safety: Ensure that machinery inventory management processes comply with company policies, industry regulations, and safety standards, and participate in safety inspections and audits as required. Supervision: Supervise a team of five colleagues, reporting equipment faults to technicians and other stakeholders by displaying proper machinery inventory management procedures and implementation of software systems.Orders Processing OperatorFieldale Farms Corporation
5163 Thompson Bridge RoadMurrayville, GA 305648/2017 9/2020Hours per week: 56HR Contact: PHONE NUMBER AVAILABLEDuties, Accomplishments, and Related Skills: Responsible for leading five team members in accurately and efficiently processing customer orders for poultry products. Worked closely with the sales team, warehouse personnel, and transportation providers to ensure that orders were processed promptly and met customer requirements. Order Entry and Verification: Received and reviewed customer orders via phone, email, or electronic systems, and entered order details accurately into the company's order processing system. Verified order accuracy, including product codes, quantities, pricing, and delivery dates, and resolved any discrepancies or issues with customers or internal stakeholders. Inventory Management: Monitored inventory levels and product availability to ensure that customer orders could be fulfilled and coordinated with production and procurement teams to replenish stock as needed. Prioritized orders based on customer requirements, delivery deadlines, and product availability, and coordinated with production and warehouse teams to fulfill orders on time. Communication: Communicated order status updates, delivery schedules, and any order-related issues or delays to customers, sales representatives, and other relevant parties. Translation Services: Translated English materials into French for new hires during the onboarding process. Worked collaboratively with HR regarding French-speaking staff.
Quality Assurance: Ensured that all orders met quality standards and specifications and addressed any quality issues or concerns raised by customers or internal teams. Customer Service: Provided exceptional customer service by responding promptly to inquiries, addressing customer concerns or complaints, and proactively seeking opportunities to exceed customer expectations. Training and Compliance: Trained new employees on company policies, procedures, and regulatory requirements related to order processing, data privacy, and food safety.Education:University of Maryland Global Campus (UMGC), Adelphi, MarylandMBA, 4/2024 12/2015Major: Business AdministrationMinor: GeneralAmerican Military University (AMU), Charles Town, West Virginia
Bachelor of Arts, 2/2024Major: ManagementMinor: Human Resources ManagementUniversity of Lome, Lom , TogoAssociate of Sociology, 10/2015Job-Related Training:Professional in Human Resources: Compensation Skillsoft August 2023Professional in Human Resources: HR Tools and Processes Skillsoft July 2023Professional in Human Resources: Job Architecture Skillsoft July 2023Professional in Human Resources: Learning Skillsoft July 2023Professional in Human Resources: Organizational Development Skillsoft July 2023Professional in Human Resources: Performance Management Skillsoft July 2023Professional in Human Resources: Recruiting Skillsoft July 2023Professional in Human Resources: Talent Planning Skillsoft July 2023Professional in Human Resources: Talent Sourcing Skillsoft July 2023Professional in Human Resources: HR Organization Skillsoft June 2023Language Skills:LanguageSpokenWrittenReadEnglishAdvancedAdvancedAdvancedFrenchAdvancedAdvancedAdvancedEweAdvancedN/AN/AReferences:Josephine OkwudiRatings Veterans Service Rep. - Veteran Benefits AdministrationEMAIL AVAILABLEPHONE NUMBER AVAILABLEAbla Dogbatse-AliboQuality Control - Fieldale Farms CorporationEMAIL AVAILABLEPHONE NUMBER AVAILABLE |
