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Click here or scroll down to respond to this candidateCandidate's Name
Indianapolis, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePatient Care TechnicianCommunity hospital south rehab - Greenwood, INOctober 2023 to PresentUpdate pt boards. Make sure pt have what they need, hourly rounds, changing if necessary. Collecting vitals,CNA - Certified Nursing Assistantgreenwood Healthcare center - Greenwood, INAugust 2023 to March 2024Make sure patients are clean and well taken care of CNA/HHAHome View Health and Rehabilitation - Franklin, IN February 2017 to May 2023Make sure residents are clean, feed, and taken care of. Cleaning, Laundry. CNA - Certified Nursing AssistantClearvista Lake Health Campus - Fishers, INJune 2021 to August 2022Making sure residents are clean fed bathed changed. With them while they are alone and get them in and out of bed when neededCNA - Certified Nursing AssistantNEUROHEALTH Psychiatric hospital - Indianapolis, IN January 2021 to April 2021Made sure there were no fights calmed patients down. Checked all patients every 15 minutes. Fed them changed some. Showers.Customer Service RepresentativeSitel - Fishers, INOctober 2020 to February 2021Answer phone calls for member for Costco.com. Helping member track orders, return items, find items on sale or in warehouseBilling SpecialistPriority Ambulance ServiceJanuary 2012 to June 2014Verified Medicaid id is correct, take payments from Patients on easy pay. Run Medicaid cad for Alabama. Take calls from insurance and patients. Verify payments and contractual date correct on runs. Verify correct insurance is being billedCustomer Service RepresentativeRural Metro AmbulanceNovember 2010 to November 2012November 2012 - April 203PHONE NUMBER AVAILABLE5750 Koppers Dr. Suite BIndianapolis Indiana 46217 Made outbound follow up calls; respond to client emails sent to group email box using company legal policy and procedure Billing for Medicare adjustments Verify modifiers and DX codes are correct Verify patient eligibilityCustomer Service / Claims IIIAnthem Blue Cross Blue ShieldAugust 2007 to June 2010PHONE NUMBER AVAILABLE220 Virginia AveIndianapolis, Indiana 46204 Made outbound follow up calls; respond to client emails sent to group email box using company legal policy and procedure Trained team members and new associates Handled inbound customer inquiries and benefit questions via phone Processed claimsEducationSome college in NursingSouth University-West Palm BeachFebruary 2024 to PresentAssociate Degree in Nursing in Medical AssistingBrown mackie - Indianapolis, INJanuary 2017 to October 2018Skills HHA CNA Cna Certified Home Health Home Care PCA Basic Math Vital Signs Experience Citrix Hospice Care Nursing EMR Systems Customer service Behavioral health Customer service Medical terminology Typing Epic ICD-10 Clerical experience ICD-9 EMR systems Hospital experience Windows Analysis skills Communication skills Documentation review ICU experience Citrix Vital signs Patient care Inpatient Intake Applied behavior analysis Group home Distributed control systems Adolescents Call center Ant Compounding medications Microsoft Office Phone etiquette Math Computer skills Microsoft Word Microsoft Excel Microsoft Outlook Organizational skills 10 key typing English CPT Coding Medical Records Medical Billing Insurance VerificationCertifications and LicensesCNA/HHAOctober 2016 to October 2018CPR CertifiedState Tested Nursing AssistantDriver's LicenseCPR CertificationFirst Aid CertificationDecember 2023 to December 2039BLS CertificationCNAAdditional InformationCustomer Service: I am a friendly person with a great work ethic who has worked in the Customer Service Industry for over eight years. I enjoy working with people and I am a hard worker. I am looking for a position where I can grow and succeed in a professional environment. Skilled troubleshooter/problem-solver that recognizes issues clearly and focuses on solutions Proficient in Power Point, Excel, Outlook, Microsoft Word and other firm systems such as CISCO, AS400, WGS, Acquaint, Passport, On Base, Citrix and many more Strong organizational skills Extraordinary ability to meet deadlines Success-driven and consistently exceeds expectations. Ability to resolve escalated customer issues or complaints Detail oriented Ability to handle sporadic workload Cleaning, cooking, Laundry for clients |
