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Candidate's Name @gmail.com. The Colony, TX Street Address . PHONE NUMBER AVAILABLEOBJECTIVEObtaining a position within your ever-growing company. EXPERIENCE*Operations ManagerBella Country Homes Carrollton, TX August 2022 to present-Manage and supervise office/administrative staff-Manage and supervise construction projects from initial sale, design phase through completion of project-Coordination of construction details and information with office and field staff-Obtain, organize, coordinate all construction projects with field supervisors, designers, customers, suppliers, subcontractors, vendors, and sales agents-Assist in coordination of construction plans-Track interior/exterior design materials and costs-Obtain and organize material and labor cost estimates-Create construction budgets and track expenses-Organize construction schedules-Coordinate and track all material purchases-Track projected vs. actual expenses, track selections and specifications-Assist with customer service and warranty support-Manage material purchases and returns-Assist in collection/bid management-Management of residential permitting-Assist customers with ordering and construction process-Lead weekly team meetings*Interior Operations CoordinatorWoodbridge Home Solutions - Dallas, TX August 2020 to August 2022-Manage and process all labor bills for installations within corporate and remote locations-Determine at cost percentages on interior business-Order all interior business-Monitor new cabinet division/all interior jobs-Maintain vendor relationships within ordering, shipping, and invoicing areas-Collaborate with accounting on job costing discrepancies-Update and execute job manifest-Assist with the production area of shower/bath, jacuzzi and cabinets-Research needed product to complete jobs on time in a costly manner-Ensure all needed documents are received on jobs before completion in system-Ensure backlog is checked and updated-Implemented a new interior division within an exterior company-Developed policies & procedures to a new bath division-Ensure the department provides a high level of customer service to customers-Determine workflow, project complexity and identifications of appropriate skills necessary to complete each project and coordinate with installation teams-Ensure each job meets financial and company standards including approving all extra labor above original scope of work and for material returns-Manage schedules of installers-Management of the production life cycle, including the direction of subcontractors, and decisions affecting the financial outcome of the project-Directing of project related paperwork and other administrative duties, including EPA lead safe work practice documentation.-Demonstrate high level of positive energy towards staff, contracted team, and customers-Deliver agreed to results in safety, quality, delivery, costs, and employee satisfaction/ development-Establish an environment conducive to high levels of engagement, morale, employee satisfaction, and performance based on company core values-Create and maintain production department project schedules-Oversee the schedules with customers, technicians, and sub-contractors and adjust as needed-Coordinate communication with service manager and field production manager in the future-Ensure all product orders are accurate and timely to manufacturer-Review approved labors bills for accuracy-Meet or exceed monthly installation revenue goals-Meet or exceed months COGS goals*Director of OperationsHome Depot Interiors/Exteriors - Oklahoma City, OK August 2014 to August 2020-Operations Management; Client Relations; Document Control; Issue Resolution; Quality Assurance-Team Collaboration; Financial Administration; Project Coordination; Professional Attitude-Deliver on-site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members-Track, file, and view important documents, receipts, applications, database information, and invoices daily, organizing and managing sensitive files in an efficient manner-Maintain client and vendor records and related information, entering results into each respective database while auditing for accuracy and completion-Prepare various materials as well as transcribe critical district-level reports into respective software applications-Collaborate in the execution of various HR and accounting aspects, including accounts payable and receivable, ledger and account management, budget control, payroll, billing, deposits, reconciliations, and related functions-Monitor and comply with Environmental Work Rules on all sold/installed jobs-Support various sales and operational functions, including transaction processing, proposal, and report development, inquiry and issue handling, scheduling, expense reports, and client retention strategies-Order and maintain inventories of materials, supplies, and related items to minimize disruptions and inefficiencies-Coordinate, contact, invoice, maintain all customer warranty issues with HDI/HDE corporate-Schedule contractors and direct company employees daily, monthly, and quarterly hours and schedules-Recruit, hire, train and motivate contractors and direct company employees-Visit job sites to retain customer satisfaction and company cost effectiveness-Organize and execute service calls, appointment scheduling, correspondence distribution, and other critical functions from concept to execution, while collaborating on operational and logistical aspects with team members-Act as a liaison between organizations, corporations, vendors, and clients to ensure effective informationflow, exceptional customer service, sales opportunity development, and timely issue resolution- Assist with other day to day procedures to facilitate efficient business operations*7th Grade Texas History TeacherDallas Independent School District - Dallas, TX January 2008 to June 2014-Confer with other staff members to plan and schedule lessons promoting learning by following approved curricula-Instruct through lectures, discussions, and demonstrations in the subject of TX History-Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence-Prepare objectives and outlines for courses of study, following curriculum guidelines or requirements of state and local district-Guide and counsel students with adjustment or academic problems or special academic interests-Interpret data results-Establish and enforce rules for behavior and procedures for maintaining order among students-Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate-Sponsor extracurricular activities such as clubs, student organizations, and academic contests-Collaborate with other teachers and administrators in the development, evaluation, and revision of middle school programs-Administer standardized ability and achievement tests and interpret results to determine student strengths and areas of need-Prepare, administer, and evaluate assignments and tests documenting students progress-Plan and supervise class projects, field trips, visits by guest speakers or other experiential activities, and guide students in learning from such activities-Prepare, administer, and grade common assessments, aligning assessment to subject area and grade levels-Align curriculum and lessons to meet district SES-Meet with parents and guardians to discuss their childrens progress, and to determine their priorities for their child and resource needsEducationBS in Education University of Oklahoma - Norman, OK 1993 Skills-Photoshop and Snipping tools-Moviemaker and QuickTime Player -Company Facebook, Google, Twitter pages -Company Website management, GT Records, RepTime, Gradespeed -BCI acrylic, American Standard, Liners Direct, Jacuzzi, New Age Surfaces, Cambria ordering systems, Reborn Cabinet ordering systems-Microsoft Office, Outlook, Excel, PowerPoint, Microsoft Excel-QuickBooks-Salesforce, CRM, ProCore, Co-Construct-Measure Pro, LEAP, Lead Perfection-Project Coordination, Operations Management, Production Management, Sales Support-Logistics, Office Management, Accounts Receivable, Accounts Payable-Document Management, Renovation, Construction Estimation-Project management, Commercial construction, Construction management-Analysis skills, conflict management, supervising experience |