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Click here or scroll down to respond to this candidateCandidate's Name
Experienced, Educated, and Motivated ProfessionalFolsom, CA 95630EMAIL AVAILABLEPHONE NUMBER AVAILABLEA versatile 20 years' professional in business, sales, human resources, humanitarian work, customer service, manufacturing, fashion and clothing industry (manufacturing, management and sales) as well as the import/export industry, with proven background in accounting and team management. Successfully managed all facets of sales development and client management in the retail and wholesale industry. Demonstrated expertise in training and managing a sales team to achieve excellent customer service.Willing to relocate to: Seattle, WA - Portland, OR - Detroit, MI Authorized to work in the US for any employerWork ExperienceEmployment CoachPRIDE Industries-Roseville, CAMay 2023 to Present Coach and train the necessary skills to be successful in the workplace Coach and train with learning and performing the essential functions of job tasks Develop and maintain positive and collaborative relationships with service providers to communicate progress towards goal(s) Assist in maintaining case files and related paperwork as required by PRIDE Industries and supporting agencies Perform duties and special projects as assigned Communicate effectively including listening, verbal, written, and presentation software Demonstrate ability to apply critical thinking to identify solutions to problems Demonstrate basic mathematical skills including addition, subtraction, multiplication, and division Ability to manage competing priorities and exercise flexibility Experience working with adults with disabilities Tennis InstructorKidzToPros-Sacramento, CADecember 2022 to May 2023 Plan and coach on-site after school sports programs for K-8 students with an emphasis on teaching character building Effectively communicate and work collaboratively with other instructors and coaches. Ensure the safety of program participants by following school and KidzToPros policies and procedures. Display a positive a professional attitude while instructing, communicating with school staff and parents, and working with other instructors and Site Lead Guide kids to explore Sports-related activities. Teach kids the fundamentals of different activities from basic to advanced skills. Teach kids valuable lessons in teamwork.Brand SpecialistVolvo Cars of Seattle - Swickard Auto Group Family-Seattle, WA July 2022 to September 2022Start Date: August, 2022Responsibilities: Communicate effectively with Internet customers and prospects via phone, e-mail, or in-person Handle all incoming internet sales inquiries in a timely, professional manner Build strong rapport with customers Maintain an ongoing customer database to capture repeat business Assist customers in appropriate vehicle selection and stay abreast of new products, features, accessories, etc. Demonstrate automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing competitive models and describing all optional equipment available for customer purchase Learn to overcome objections, negotiate price, close sales, and perform all other steps of the sales process in accordance with company standards Prospect daily for potential customers; maintain consistent rapport with previously sold customers Attend product and sales training as requested by Sales Manager Realize that business is built on customer service and be devoted to guaranteeing satisfaction to our customers Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction Maintain a high CSI scoreCatering CoordinatorLSG Sky Chefs-Seattle, WAApril 2022 to July 2022LSG Sky Chefs with over 75 years of Catering history. The LSG Group is the worlds leading provider of end-to-end on-board airline products and services. Prepare products for airline customers. Duties include catering, on-board retail and entertainment, on- board equipment and logistics, consulting and lounge services. Security OfficerSecuritas-Seattle, WAJune 2021 to January 2022 Perform security patrols of designated areas on foot Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as theft, loitering, smoking or carrying forbidden articles Permit authorized persons to enter property and monitor entrances and exits Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements Investigate and prepare reports on accidents, incidents, and suspicious activities Provide assistance to customers, employees, and visitors in a courteous and professional manner Security OfficerG4S Secure Solutions-Seattle, WAJanuary 2021 to October 2021 Perform security patrols of designated areas on foot Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as theft, loitering, smoking or carrying forbidden articles Permit authorized persons to enter property and monitor entrances and exits Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements Investigate and prepare reports on accidents, incidents, and suspicious activities Provide assistance to customers, employees and visitors in a courteous and professional manner Asset Protection AssociateWalmart-Bellevue, WAJanuary 2020 to March 2021 Greet and provide assistance to customers Provide a safe experience for both shoppers and associates. Ensure compliance and prevent shrink Follow security guidelines and safety protocolseven in stressful situations Use my knowledge of policies as I collect data and analyze facts to make decisions Maintain up-to-date knowledge of products and services Confirm payments, refunds, etc, by reviewing receipts when applicable Team Associate (Part-Time)Club Demonstration Services ( Costco)-Ottawa, ONJanuary 2017 to June 2018Warehouse general merchandising Product demonstration Food handling and preparation Customer ServiceOptical Lab Operator (Temporary Placement)Riverside Optical Lab-Ottawa, ONJanuary 2018 to April 2018Essilor Canada is a subsidiary of Essilor International, with over 64,000 employees worldwide, and is the world leader in ophthalmic optical products that invests heavily in research and development. Present in Canada since 1972, Essilor Canada has over 1000 employees, 3 digital surfacing laboratories and 40 regional and partner laboratories, including Riverside Optical Lab. Worked at variation positions within the lab Data entry department: receiving and sorting of the lenses orders in order to dispatch the jobs in the proper process Anti-Reflection (AR) department: sand blasting of plates and other auxiliary tasks necessary to ensure quality of the process.Translator and Interpreter (Volunteer Work)Anglican Diocese of Ottawa & JFS-Ottawa, ON2015 to August 2016Acting as a translator and interpreter for several refugee families and local organizations Liaising with and coordinating with sponsor families, refugee families and local supporting organizations Accompanying refugee's families in their day-to-day integration in Canada Emergency contact supportImport - Export OfficerMouchli Co-London2009 to 2011Coordinated all aspects of import/export activities, from customer lead generation to shipping and accounts payables, for this second hand clothing company based in London, UK, doing business mainly with Ukraine and Syria. Coordinated a wide range of duties that dealt with each step of the shipping process to provide efficient delivery logistics and excellent customer service. Tracked shipments and communicated with clients about the container progress. Coordinated shipping with custom agents for clearance on overseas deliveries. Dealt with quotes from shippers and handled claims Lead and business generation and international and local customers' relations Accounts payable Quality and international shipment control All import/export paperworkArea Store Manager & Store ManagerThe Paris Group-Dubai2006 to 2008With over 250 owned boutiques, The Paris Group, founded 30 years ago, is recognized as one of the principal forces in the Fashion and Hospitality business in the Middle East, Far East, and Eastern Europe Region; it demonstrates an appreciation for the retail industry by taking a leadership role as an agent, distributor and franchisee. Today, a team of more than 4,000 highly skilled and dedicated multinational professionals from around 35 nationalities are an extension of Paris Group Family; with direct employees mainly based in Dubai. Area manager with overall responsibility for six stores in Dubai Set sales targets and drove sales team performance Management and training of sales representatives Brand caretaker for Pierre Cardin and La Vie Douce brands to maximize sales and profitability within area under management Increased standards for customer services within area under management and provided team with stimulating and supportive environmentHuman Resources & Procurement Officer during the Iraqi Elections in Syria UNITED NATIONS - International Organization2005 to 2005International Organization of Migration (IOM) was responsible for supervising the 2005 Iraqi elections for 1.5M Iraqi people living in Syria. Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people. Acted first as a Human Resources Officer for IOM to identify and pre-select qualified election officers to supervise polling stations. Once recruitment process was done, acted as Procurement Officer for IOM. In this role: Overall responsibilities for sourcing of goods and services for all departments of IOM Negotiated best prices with local organizations and suppliers (cars, offices, food, houses, offices) Financial ControllerTechnoware Co-Damascus, SY2003 to 2005This computer and network solutions company was managing several government contracts (server management, computers and networks systems, technical support) obtained through bidding processes. Managed all accounting operations including Billing, A/R, A/P, GL and Counsel, Cost Accounting, Inventory Accounting and Revenue Recognition Coordinated and directed the preparation of the budget and financial forecasts and report variances Prepared and published timely monthly financial statements Coordinated the preparation of regulatory reporting and cost tracking functions in relation to the bidding contract Researched technical accounting issues for compliance Supported month-end and year-end close process Ensured quality control over financial transactions and financial reporting Managed and complied with local and government reporting requirements and tax filings Developed and documented business processes and accounting policies to maintain and strengthen internal controls.Production CoordinatorASA Fashion House-Damascus, SY1999 to 2002ASA Fashion House was a 200 people "free zone" clothing factory. As Production Coordinator, mainly responsible for production coordination and quality control and for shipping/exporting over 2,000+ pieces a day in UK. Monitored the production process from beginning to end including WIP reports, production logs and sourcing Reviewed Pre-production / Lab Dips / Fits / Trims / TOP samples Worked with Design Team / Sales Team Worked with buyers on Purchase Orders and timelines Resolved issues daily Managed paperwork for overseas shipments Worked with accounting office to manage factoring and costs control Fashion Store Manager & Sales RepresentativeStudent Job-Jeddah1998 to 1999Virtual merchandising Brand sales rep for Scada brandEducationBusiness Courses in FinanceBeirut Arab University - Beirut1994 to 1997Bachelor's in EconomicsDamascus University1989 to 1994Skills accounts payables (3 years) Interpreter (3 years) payables (3 years) quality control (6 years) Translator (3 years) Customer Service Customer Support Bilingual Team Management Regulatory Reporting Business Development Financial Analysis Procurement (1 year) Military Experience Technical accounting GAAP Financial report writing Cost accounting Human resources Forecasting Internal Audits Journal Entries General Ledger Accounting Budgeting Account Reconciliation SurveillanceLanguages English, Arabic, French - FluentMilitary ServiceBranch: ArmyService Country: SyriaRank: First SergeantJuly 1996 to January 1999Completed Basic Training ProgramSupervised soldiers in hospital facilitiesOversight of Check PointsEnsured safety and security of soldiers and civilian patients by closely observing and monitoring all activity.Certifications and LicensesSecurity Guard CardDecember 2020 to December 2021State of WashingtonFirst Aid CPR AEDMay 2021 to May 2023American Heart AssociationFood Handler CertificationAdditional InformationKEY SKILLS Sales & Marketing Business Development Negotiation Vendor relationships and sales training Translator and Interpreter Operations Management Quality Control Management Visual Merchandising Procurement and sourcing Retail Store Management Bookkeeping Accounts Payables Inventory Management Business Administrative Coordination |
