| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ProfileA self-motivated individual with a can do attitude. Who is willing to learn in order to fulfil organisational goals and objectives. Ambitious account clerk with proven expertise in account reconciliation, payroll and expense tracking. Skilled at updating accounts and producing reports to keep records accurate and support strategic planning. Experienced in diverse administrative areas and accounting management principles. Motivated account clerk familiar with processing payments and invoices. Hardworking team player with in-depth understanding of accounting standards and procedures. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experienceExperienceFront Office Savings Specialist. August 2023 Present Alorica10300 Spotsylvania Ave #200 Fredericksburg, VA 22408Assist customers resolve login issues concerning their accountsTalk to customers over the phone and online to open accounts, link external accounts.Assist customers to open and close CD accountsMaintains and update customers information as necessary.Answer questions customers may have about products.Answer questions customers may have about their accountsRetailer Team Member, December 2022 November 2023 Panera Bread 24 South Gateway Dr Fredericksburg, VA 22406Ring up orders quickly and accurately.Help customers with questions or requests.Deliver excellence customer service in every circumstanceProviding excellent customer services, conveying energy, warmth and a passion for good eating.Providing support to team when needed.Team Member, November2022- May 2023 Ghana Jollof.137 Spotsylvania Mall Dr (Food Court). Fredericksburg VA 22407Provides a positive customer experience with fair, friendly and courteous service.Registers sales on the cash register.Resolves customer issues and answers questionsProcess orders and collects paymentsAssist kitchen staff when needed.Ensuring a clean eating, service and kitchen spacesManageress, Sept 2020- Sept2022 Just Bite Pizzeria Ashaiman- Tema GhanaPackaged bakery items and purchases in boxes and bags for customer carrying convenience.Provided excellent customer service to foster satisfaction and loyalty.Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.Listened to guests to understand needs and help each person select optimal products and services.Arranged baked goods in attractive displays inside bakery cases to increase sales.Operated point-of-sale system to receive cash or credit card payments and issue receipts.Computed purchases and received and processed cash or credit payment.Opened and closed cash registers by counting money, separating charge slips and balancing drawers.Account Clerk, Sept 2013 April 2020 Celestial School Complex, Ashaiman Tema GhanaPrepared monthly and year-end closing statements, financial documents and invoices.Updated accounting ledger and journals with updated transaction information.Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.Established and maintained manual accounting records, post receipts and turn-ins.Processed both outgoing and incoming payments and invoices.Prepared monthly payroll for teaching staff and non teaching staff.Accounts Clerk, Oct 2012 Jul 2013 Next Page Construction, Accra GhanaProcessed petty cash payments.Received and issued receipts for cash and cheque from clients.Prepared payment vouchersHelped in the Preparation of cash budgetsData Entry Clerk, Mar 2012- May 2012 Electoral Commission Nkronza District GhanaCaptured required demographic and biometric information in EC softwareProduced a daily list of registered voters at the registration centre.Performed searches and editing of applicants records in-line with laid down procedures.MRW Operator/Verification Officer, Oct 2011-Aug 2012 National Identification Authority, (NIA) Accra GhanaEmbarked on mass registration of new applicant for Ghana cards.Participated in the distribution of Ghana cards.Performed verification of Ghana cardsSales Executive, Internship Apr 2007-May 2007 EIL Services GH Limited, Accra GhanaAdvertised and created awareness on Ultra brand of deodorants and perfume spray.Offered and persuaded customers to purchase the Ultra brands of deodorant and spray.Accounts Clerk, Feb 2004- Dec 2006 Danawills Farms and Processing Tema GhanaAssisted in preparing the companys day books.Assisted in preparing bank and other reconciliations statement.Assisted in preparing monthly payroll.Took customers orders of fish meal, maize and feed for poultry.Prepared bank pay in slips.Prepared ledger entries to record stock of materials.EducationBachelor of Science Accounting - Institute of Professional Studies 2006-2011Key ModulesFinancial Accounting,Cost Accounting,Marketing,Auditing,Banking and Investment AnalysisDiploma in Business Studies (GES) -Institute of Professional Studies 2004-2005Key Modules:Accounting,Business Communication,Economics,Business Law,Office Practice and Administration,Professional DevelopmentGhana Institute of Management & Public Administration (GIMPA) Nov 2008Corporate Executive Management Training ProgramBankingCustomer CareSkills & StrengthGood interpersonal relationExcellent team playerResults orientedMicrosoft OfficeCollections and Invoice ProcessingTime ManagementBank Statement ReconciliationAttention to DetailAccounts ReceivableBill Payment and RecordkeepingPrecision and AccuracyFinancial RecordkeepingAccounts PayableCustomer RelationsGeneral Ledger AccountingConferences & Seminars3rd Securities Industry Week (Sept 2008)Topic: The Capital Market in Ghana: the way forwardSpeaker: Hon. Kwadwo Baah WireduStudents Workshop (April 2008)Topic Discovering Your TalentSpeaker:Mr. Kwaku Sintim MisaAkotia & Partners Management Consulting LimitedMarch 2011Capacity Building Program in Finance & EntrepreneurshipReferencesAvailable upon request |
