Candidate Information Title Customer Service Health Care Target Location US-TX-Dallas Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Personal InfoEMAIL AVAILABLEPHONE NUMBER AVAILABLEEducationSkillsCommunication Skills - ExpertInterpersonal Skills - ExpertProblem Solving - ExpertTime Management - ExpertCustomer Service - ExpertAttention to Detail - ExpertTeamwork - ExpertProject Management - ExpertWork ethic - ExpertReport Writing - ExpertData Mining - ExpertExperienced Insurance Customer Service Representative with 7+ years of experience providing top-notch customer service and problem solving. Demonstrated ability to manage customer relations and resolve any issues e ciently.References available upon requestAngela StewartHealth Care AnalystBachelor of Science inBusiness AdministrationWalden UniversitySep 2024 - PresentSummaryWork ExperienceHealth Care Analyst, Miller and Associates, Indianapolis, IN March 2022 - March 2023Successfully managed large caseload of customer inquiries and requests, including claims, billing, and policy changes. Developed comprehensive knowledge of insurance policies, procedures, and regulations to ensure accurate and timely responses.Collaborated with management and other departments to identify and implement process improvements to enhance customer service.Continually met and exceedHealth Care Analyst, Anthem Health Care Inc., Indianapolis, IN July 2011 - February 2022Built and maintained strong relationships with customers to ensure their satisfaction with the services provided. Utilized strong problem-solving and analytical skills to quickly and accurately resolve customer complaints.Proactively identi ed customer needs and providedappropriate solutions to ensure customer retention. ReferencesCoursesAdministrative Assistant, Sinan Center (Udemy)July 2024 - October 2024