Candidate Information Name Available: Register for Free Title WORK AT HOME - DATA ENTRY / CUSTOMER SERVICE - PART TIME Target Location US-GA-Atlanta Email Available with paid plan Phone Available with paid plan

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Candidate's Name
Kennesaw, Ga
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE

EDUCATION
Clark Atlanta University
Bachelor s of Business Administration
August 2023 - Present

Trenton Central High School
High School Diploma
September 2019 - June 2023

WORK AND LEADERSHIP EXPERIENCE
Opulence Financial Group, Atlanta GA - Customer Relations
June 2023 - Present
     Taking 20+ calls a shift in English and Spanish
     Managing 100+ confidential customers information with secure databases
     Scheduled countless meetings and calls between clients and agents
     Resolved customer complaints and queries
     Brought customer satisfaction up 30% over a six month period
     Hosted weekly meetings with associates to discuss how they can improve customer
       experience

HomeGoods, Kennesaw Ga - Associate
January 2024 - Present
     Greeting hundreds of customers on a daily basis
     Cash handling
     Successfully persuade customers to open TJX credit card with a success rate of 100+
       approved applications in four months
     Resolving customer complaints and concerns with English and Spanish speaking
       customers

KENTUCKY FRIED CHICKEN, Ewing NJ - Shift Supervisor
January 2021 - August 2023
     Managed shifts of 7+ employees scheduling minor and adult breaks
     Cash and safe handling
     Welcomed thousands of customers daily positively in English and Spanish
     Abided by food safety standards and regulations
Skills
Microsoft Access, Microsoft 365, Microsoft Excel, Data Entry, Customer Service, Adobe
Creative Suite (Photoshop, Illustrator), Product Marketing, Brand Marketing, Content Creation,
Canva
PRO, Spanish language proficiency.