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Customer Service Quality Assurance Resum...
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Title Customer Service Quality Assurance
Target Location US-NJ-Hamburg
Phone Available with paid plan
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Candidate's Name
Street Address  LOWE RDSUSSEX, NJ Street Address
PHONE NUMBER AVAILABLEWORK EXPERIENCEDQUALITY ASSURANCE TECHNICIANKDC/ONE-PORT JERVIS, NY09/23 - PRESENT- Responsible to meet the quality standards and are free of errors.- Inspecting and monitoring products during and after production to ensure they meet the specifications.- Ensure products meet customer expectation and demand.- Creating reports documenting errors and issues for fixing.APPAREL TEAM LEADWALMART- MILFORD, PA01/22 - 09/23- Prepares to-do task list daily, include merchandise presentation, inventory control pricing.- Sales enhancement, stocking and customer service activities.MODULAR TEAM ASSOCIATEWALMART-MILFORD, PA04/21 - 01/22- Resposible for merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods.- Setting up, cleaning and organizing products displays.- Signing and pricing merchandise appropriately.- Responsible for modular resets by department areas.CUSTOMER SERVICE MANAGERWALMART-MILFORD, PA12/12 - 04/21- Responsible for the front end operations of the store.- Providing cash change to the cashiers.- Prepares cash register tills.- Provide customer care problem solving and associates problems.- Provides breaks and lunches.- Directs associates schedules.- Responsible for maintenance task to-do list and cart pushers.- Receiving and giving feedbacksCUSTOMER SERVICE ASSOCIATESWALMART-MILFORD, PA11/11 - 12/12- Responsible for customer returns and exchange products merchandise.- Cashing out checks and money center (including sending and receiving money)- Resposible for customers inquiryCASHIERWALMART-ROCKLAND, ME08/08 - 11/11- Manage transactions with customers using cash register.- Scans goods and ensure pricing accurate.- Collect payments whether in cash or credit.- Issue receipts, change or tickets.- Cross-sell products and introduce new ones.EDUCATIONTECHNOLOGICAL INSTITUTE OF THE PHILIPPINESBS ARCHITECTURE1990-1995ARELLANO UNIVERSITY PLARIDELHIGH SCHOOL1986-1990

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