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Title Customer Service General Manager
Target Location US-OR-Portland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  23317 NE 72nd AveBattle Ground WA, Street Address
PHONE NUMBER AVAILABLESUMMARY I am a loyal, dedicated and passionate professional with a strong desirefor success. My extensive experience in the hospitality industry hasgiven me excellent skills in customer service, product and costmanagement as well as team building and development.My willingness and desire to be a team player makes me a great addition to any management team.EDUCATION George Fox College, Newberg Or. 1992-1994.Studied education and businessClark County Community College. Vancouver Wa. 1994-1998Studied businessHigh School. Battle Ground WA. 1990-1992Montessori Earth School. Portland Or. 1988-1990EXPERIENCE1989-1991 WADDLES FAMILY RESTAURANT
Responsibilities included assisting the servers withbussing tables, refilling beverages, washing dishes, opening and closingthe dining room, cleaning and guest interaction. A great introduction to the hospitality business1991-2012 PACIFIC COAST RESTAURANTS INC/RESTAURENTS UNLIMITED INC.Server assistant/Server/Bartender/Supervisor/ManagementLocations have included Henrys Tavern, Newport Bay, and Stanfords.Trained and developed in a vast amount of skills related to the industry.Gained experience with a variety of concepts and food platforms. Extensiveknowledge of spirits and beer. Managed a menu of 100 beers.Experience in training and developing all front of house staffing areas including managers and supervisors. Managed a highly experienced serving and bartending staff as well as numerous financial responsibilities associated with a business generating over sevenmillion dollars in gross sales annually.2012 to 2018 CONCEPT ENTERTAINMENT GROUP, LLC2020-Present General Manager/Assistant General ManagerLocations included the Lotus Card Room and Caf, the Thirsty Lion Pub and Grill andGrand Central Bowl and Restaurant.I effectively developed management teams and staff to exceed expectations in sales, food cost and beverage cost. I consistently performed on all levels of financial performance and customer service providing a positive atmosphere for my staff and guests while leading my business and team to success in all aspects of the business.2018-2020 Hammond Kitchen and Craft BarBeverage DirectorMember of the opening team. Worked directly with the owner in developingthe seasonal cocktail menus and the thirty-tap draft beer menu.Solely responsible for the costing and cost control of the entire beverage menu. Manage the entire bartender and cocktailer staff to ensure the highest levels of guest service.REFERENCESDylan Reish  PHONE NUMBER AVAILABLEExecutive Chef  Hammond Kitchen and Craft BarChristopher May, MD  PHONE NUMBER AVAILABLEEmergency Medicine Specialist - PersonalEMAIL AVAILABLE

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