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Title Office Assistant Customer Service
Target Location US-NC-Henderson
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Henderson, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: Henderson, NC - Durham, NC - Butner, NC Work ExperienceDigital Personal ShopperWalmart-Henderson, NCDecember 2022 to Present Find and bag specific items for customers Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; Ensuring the accuracy of orders prior to pick up; Making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; Following up on out-of-stock merchandise.Office AssistantWalmart-Henderson, NCMarch 2022 to Present Answer phone calls Assist customers at all times Provide friendly service and support Greet each customer in person and over the phone. Mail SorterSentech Services, Inc-Butner, NCJuly 2021 to Present Receive, sort, and label all incoming mail Organize outgoing mail by postage type and destination Move any large packages by hand or pallet jack Inspect mail for damage or tamperingCounter ClerkGolden Skillet Restaurant-Henderson, NCMay 2018 to Present Check out items for customers. Greet patrons. Sell goods and services. Provide information for customers who have problems or questions. Issue receipts, refunds, and credits. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Change receipt paper as needed. Resolve amount discrepanciesSales AssociateSheetz-Hillsborough, NCAugust 2018 to April 2019 Greets customers and provides customer service Pumps gas, washes windshields and checks fluid levels in vehicles Maintains overall cleanliness of the business Stocks shelves and coolers Performs cashiering dutiesWaitressBurgers, Shakes & Fries-Durham, NCOctober 2016 to March 2017 Greeting guests and taking drink and food orders Staying attentive to the needs of guests in the dining area Delivering food from the kitchen to the guests Ensuring the food order is made correctly by kitchen staff and looks presentable for guests Following health code standards with regards to the handling of food Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more Canvasser (Contract)ACLU-Durham, NCJune 2016 to August 2016 Memorize and recite sales scripts and statements prepared and provided by the employer Go door-to-door to introduce the employer's offers to potential and existing customers and make cold calls to follow-up, make pitches and process orders Demonstrate a vast knowledge of the product, service or policies being canvassed to convince people to buy the proposals Get information, such as contact details and signatures, from potential leads and clients for follow-up Confidently answer questions and rebuff excuses to meet objectives Recruit, train, onboard and mentor new Canvassers Attend industry events and exhibitions including fairs, rallies and shows Consistently meet daily and weekly quotas for client information and signature acquisition Crew MemberLittle Caesars-Raleigh, NCMay 2015 to February 2016 Welcome customers as they arrive at the order counter Provide customers with the menu Inform customers of any special or new deals that the company has introduced Provide suggestions when customers ask Take orders by punching them into the database and repeat orders to ensure accuracy Take cash or process credit cards in exchange of meals sold Handle customers' complaints and concernsReceptionistDurham Beauty Academy-Durham, NCAugust 2014 to June 2015 Answer and direct phone calls in a polite and friendly manner Welcome visitors in a warm and friendly manner, and answer any questions visitors have Maintain reception area and all common areas in a clean and tidy manner at all times Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer Keep detailed and accurate records of visitor requests and of calls received Receive deliveries; sort and distribute incoming mail Take inventory of supplies and restock as needed Maintain the general office filing systemEducationSophomore in EconomicsNorth Carolina A & T State University - Greensboro, NC March 2022 to PresentAssociate in Business Administration in Business Administration Strayer University - Research Triangle Park, NCOctober 2019 to March 2022High school diplomaNorthern High School - Durham, NC2011 to 2015Skills Customer Service Cash Handling Upselling Communication Skills POS Typing Warehouse Quality control Order picking Cleaning Data entry MS Office Computer skills English Search engines Windows Typing Windows Front desk Software troubleshooting Heavy lifting Mobile devices Graphic design iOS Social media management POS Photography Quality control Cash register Upselling Cash handling Customer service Food handling Restaurant experience Order entry Mentoring

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