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Click here or scroll down to respond to this candidateCandidate's Name , Jr.Street Address Highland Hill DriveTuskegee, Alabama Street Address
Phone: PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE cell Email: EMAIL AVAILABLEOBJECTIVE:Seeking a Management Leadership or Administrative position where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company. Proven people-oriented skills promote performance goals through enthusiasm, tenacity, and initiative, which complement my knowledge and expertise in the abilities required for effective management.SUMMARY OF QUALIFICATIONS:Cost Containment, Quality Control, Problem Resolution, Program Development, Organizational Skills, Planning and Preparation, Motivation, Public Relations, Marketing, Record Keeping, Record Management, Administrative Duties, Data Entry, Computer Program Efficacy in MS Word, Excel, PowerPoint and Word Perfect, Payroll, Scheduling, and Time Management.WORK EXPERIENCE:Cashier (January 2023 present)Renfroes Market Grocery StoreMontgomery, ALReceive payment by cash, check, credit cards, vouchers (E.P.T/WIC), or automatic debits, Answer customers questions, and provide information on procedures and/or policies, help customers find the location of products, Issue receipts and change due to customers, assist members of management with credit and refund to customers, and Greet Customers entering establishments.Host (January 2021 June 2022)(January 2023 June 2024)B.B. King Restaurant Blue ClubWind Creek Casino MontgomeryMontgomery, ALProvide guest with menus. Assign patrons to tables suitable for their needs and according to rotation so that servers received an appropriate number of seating (patrons). Greet guests and seat them at tables or in waiting areas. Answer telephone calls and respond to inquiries and/or transfer calls. Operate cash registers (to go orders) and to accept payments for food and beverages.P.M. Server Lounge (June 2015 March 2020)Kellogg 's Conference Center (Hotel) @ Tuskegee University Tuskegee, ALCheck with customers to ensure that they are enjoying their meal (s) and take action to correct any problem. Suggest special and suggest menu items. Write down patron' (s) food order memorize order (write down) and repeat orders to patrons for accuracy. Take orders from patrons for food and beverages. Enter orders in computer (point-of sale/pos) for transmittal to kitchen staff. Print patrons' tickets that have been itemize and total (meal) costs and sales taxes. Collect payment from patrons. Assist with and prepare hot, cold, and mixed drinks for patrons, and chill bottle of wine. Present menus to patrons, answer questions about menu items, and make recommendations upon request. Check patron's identification to ensure that the meet minimum age requirement for consumption of alcoholic beverage. Clean tables and counters after patrons have finished dining. In addition, assist with serving dinner in the lounge.Banquet Server (August 2018 present)Automaton Personnel (Staffing) ServicesMontgomery, ALBanquet Serving for various locations. Check with customers to ensure that they are enjoying their meal (s) and take action to correct any problem. Assist with and prepare hot, cold, and mixed drinks for patrons. Communicate dining or order details to kitchen personnel. Assist in serving small and large groups of people.Temporary Building Entry Monitor (August 2020April 2021)Southern Union State Community CollegeOpelika (campus), ALThe primary duties of the Temporary Building Entry Monitor are to grant access to the (Administrative Building Southern Union State Community College) facilities, monitor hallways, Ensure Students, Faculty and Staff (visitors) comply with COVID 19 protocol (s) while in effect.Security/Customer Service (August 2012 August 2018)Event Operations Group, Auburn, ALDirected vendors, patrons, fans, and guests to a designated area at sporting and entertainment events. Communicated with Public Safety Officials, supervisors, and coworkers to maintain control and order of unauthorized people at events and over-excited fans. Documented and recorded information concerning issues of safety around premises. Monitored and assessed event and entertainment parking lot to detour unwanted parking.Assisted in monitoring and searching for unauthorized items coming into venues. Observed building and grounds of sporting events, entertainment events, commercial establishments, docks, logging camp areas, and outdoor (indoor) concerts. Observed departing fans and assisted them if needed to exit venue (event) property.Retail Sales Clerk/Cashier (March 2015 December 2017) Harbor Freight Tools, Opelika, ALSign and register patron's (customers) for the Inside Track Club Membership (I.T.C). Assist with the store is Parking Lot (Tint) Sales. Sign and register patrons (customers) for the extended warranties (e.s.p) plan for (on) merchandise. Ring up/refund return items from patrons (customers). Register customers to receive store coupons through the mail and/or email (cell phone). Receive payment by cash, check, credit card, vouchers, or automatic debits and issue receipts, refund, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods (items) and tabulate bills using calculators, cash registry, or price scanners. Greet customers entering establishments, and assist customers locate items for purchase.Waiter/Host (August 2010 December 2013)Waffle House, Auburn, ALCheck with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers. Write patrons' food orders on order slips; memorize orders, or enter orders into computers for transmittal to kitchen staff. Prepare checks that itemize and total meal costs and sales taxes. Take orders from patrons for food or beverages. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Present menus to patrons and answer questions about menu items, making recommendations upon request. Clean tables or counters after patrons have finished dining. Prepare hot, cold, and mixed drinks for patrons.Food Service Worker (June 1999 December 2011)Falcon 's Nest NCO Club, Montgomery, ALSet up dining area; assist in seating guests, and Served food to large and small groups of people with beverage orders. Provided efficient assistance to the server staff with high levels of guest service. Promptly clear dishes from areas. Managed food orders and communicating with kitchen staff. Polished glassware, silverware reset tables and provides all aspects of customer service.Shift Manager (August 2008 January 2011)Hardee 's Restaurant, Millbrook/Tallassee, ALAssist the store manager with the daily operations of the restaurant. Cashier, and assist with customer service. Assisted in serving food to customers. Performed inventory control. Prepared and completed bank deposits. Made change orders with the bank. Performed opening and closing procedures, and helped prepared meals for customers.Assistant Manager (February 2007 April 2008)Taco Bell Restaurant, Birmingham, ALAssisted the store manager with the daily operations of the store. Assisted with customer service and cashiered. Assisted with inventor control and assigned tasks to hourly employees. Prepared and completed bank deposits. Completed and edited orders with the bank. Help prepared meals for customers. Assisted with new hire paper work, and assisted with Profit and Loss (P. &L.) research.Server/Host (July 2005 February 2007) Waffle House, Auburn, ALGreet customer as they come into the restaurant. Provided excellent customer service. Provided guest seating. Performed cashier duties. Served food to customers, and assisted with to-go orders.3 rd. Key Cashier (February 2006 January 2007)Dollar General Store, Union Springs, ALAssisted the Store (General) Manager and Assistant Manager with the daily operations of the store. Which include cashiering, stocking shelves, checking in vendors, making change for other cashiers, prepared/completed bank deposits? Make changes orders with the bank, performed opening/closing procedures, and helped customers locate items.Server (March 2004 November 2005)Kellogg's Conference Center @ Tuskegee University, Tuskegee Institute, ALEmployed at the Kellogg's Conference Center as a waiter. Provided customer service and effectively waited on customers. Served customers their food orders in the restaurant. Assisted with hosting guest seating. Served adult beverages from the bar, and received payments for services rendered and provided payments to the cashier.Waiter/Host (August 2001 June 2005)Waffle House Restaurant, Montgomery, ALAssisted customers (Hosting) to their seating. Assisted as well as served customer their food orders. Operated cash register. Assisted with to-go orders, and assisted with customer service.Data Entry (April 2004 July 2004)Health Data, Auburn, ALRead source document such as traffic tickets, and enter data in specific data field by using keyboards. Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors. Store completed documents in appropriate locations. Locate and correct data entry errors, or report them to supervisors. Generated logs of activities and completed work. Select materials needed to complete work assignments. Resolve garbled or indecipherable messages, using crystallographic procedures and equipment.Administrative Service Assistant (July 2003 February 2004)Alabama Department of Transportation, Montgomery (Seale), ALAnswered telephones, typed files and assisted clients. Performed typing duties / word processing, data entry and scheduled appointments. Performed other clerical work designated by other engineering staff. Required knowledge of office management systems (procedures). Also assisted other office personnel with reports to expedite delivery to clients. Maintained payroll using dial-up system (Microsoft Office), and managed inventory of office supplies.Server/Car Hop (June 2003 August 2003)Sonic, Montgomery, ALTake orders from patrons for food or beverages. Served food or beverages to patrons. Assisted with preparing (serve) specialty dishes at tables (car) as required. Answered questions about menu items and made recommendations upon request. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect and receive payment from patrons that itemize and total meal costs and sales taxes.Produce Clerk (June 1999 October 2000) Winn Dixie Sturbridge, Montgomery, ALResponsible for preparing fruit and vegetable trays for customers. Graded fruit and vegetables for spoilage/freshness. Assisted in stocking produce. Assisted in providing customer service while assisting with unloading the delivery truck (s).EDUCATION:Amridge University, Montgomery, ALMasters of Science in Leadership and ManagementAugust 2011Alabama State University, Montgomery, ALBachelors of Arts in Communication (Public Relations) Minor in MarketingAugust 1987Alexander City State Jr. College, Alexander City, AL(Central Alabama Community College)Associate in Science(General Study)August 1984Chattahoochee Valley Community College June 1998Phenix City, ALAssociate of Science in Business Administration(Office Technology) |
