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PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATION:Baker College ~ Flint, May 2012Associates Degree, Applied Science Automotive TechnologyBaker College ~ Flint, May 2012Bachelors Degree, Applied Science Automotive Service ManagementASE CertifiedSKILLS:Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsP21AutoCADTeamcenter VisualizationMockup 13.2Fleet CompleteWORK EXPERIENCE:Insight Global (contractor for General Motors) ~ Clawson, MI Feb 2024 PresentService Information AuthorWrite, review, and service information for accuracy and warranty time savingsMake 3D graphics for service informationEnergy Products ~ Madison Heights, MI Feb 2021 Feb 2024Fleet Manager and Building ManagerHad 10 guys underneath me, 5 for facility maintenance and 5 Fleet and service department associate.Maintain the Excel sheet that I had made up for sales and upfront office to request work to be done. This excel sheet was accessible for the outside service or road technician also delivery drivers for the tractor trailers, which we had two of. Responsible for all trailers and service trucks to be serviced on a regular basis. My program was based off of every 4000 miles.The vehicle came in and got an oil change in any service that needed to be done.When we were shorthanded, I would go out there and work on the fleet vehicles.Also, in charge of submitting and keeping track of all warranty claims for the service department.Ordered all supplies needed for the fleet repair and negotiated with vendors for outside facility maintenance like air.Maintain fleet vehiclesWarranty submissionScheduling needed repairsKeeping accurate records of all repairs doneProviding all necessary equipment and training for employeesIndustrial cart repair and diagnosisAssist customers with industrial cart issuesOnsite vehicle or cart repairSchedule all building maintenanceCoordinate/deal with outside vendorsMobile Medical Response ~ Saginaw, MI Apr 2016 Aug 2020Level 1 Fleet TechnicianGeneral maintenance of ambulance fleetHeavy and light duty repair of ambulancesFabrication of ambulancesReprograming modulesSwap out wiring harnessesRemove/repair circuit boardsInstall two-way radiosSolderingAssembly of wire harnesses, connect wiring, and check for continuityUtilizing Snap-On Edge scan toolNegotiated with vendors for outside facility maintenance.Al Serra Chevrolet ~ Grand Blanc, MI May 2013 Apr 2016Automotive Repair Technician General automotive repairElectrical: Repair electrical wiring issuesDrivability issuesMechanical: Steering and suspension diagnosis and repairUtilize Tech 2 scan tool, Modus scan tool, and Snap-On Edge scan toolKan Rock Monroe Auto Service Center ~ Clio, MI Feb 2010 May 2013Automotive Repair TechnicianDrivability and braking system repairMSP Industries. ~ Oxford, MI Jun 1995 Oct 2009Class 3 Press Operator and Set upRun production partsSet up and tear down of new jobs on presses |