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Click here or scroll down to respond to this candidateCandidate's Name
SAP BASIS ConsultantPHONE NUMBER AVAILABLE EMAIL AVAILABLE 6401B Markstown drive,Tampa,Florida-33617 ObjectiveAs an experienced SAP BASIS Consultant with 1.8 years of hands-on expertise, I have developed a strong foundation in system administration, performance optimization, and technical troubleshooting within SAP environments. My previous role involved supporting SAP configurations, conducting comprehensive performance analyses, and implementing system upgrades to enhance both system stability and operational efficiency. I consistently collaborated with cross-functional teams to resolve complex technical issues, ensuring high system availability and client satisfaction. I am eager to apply my technical expertise and problem-solving skills to a dynamic SAP BASIS team. With my background, I am well-prepared to support critical business processes, monitor SAP releases, and implement new functionalities. My goal is to drive system enhancements and ensure seamless operations, contributing to the success of the organization while staying ahead of technological advancements.Professional Experience Provided BASIS technical support to SAP Hosting customers across regions including EMEA, China, and Australia, managing daily system administration tasks such as work process overview, user monitoring, job overview, and system log analysis in SAP ECC 6.0 environments. Conducted comprehensive system performance analysis and configuration, including SMLG and RZ12 adjustments, parameter change management, and troubleshooting issues in SAP NetWeaver 7.50 systems. Configured STRUST for secure communications and applied SAP licenses, ensuring compliance and maintaining the security of SAP systems. Played a key role in kernel upgrades, participated in the migration from SLES 11 to SLES 12 operating systems, and managed data center migration projects, including a significant migration from ROT to Frankfurt, ensuring a seamless transition and data integrity. Managed incident response processes, including creating and updating change requests in JIRA, and coordinating with cross-functional teams to resolve technical issues promptly and minimize downtime. Performed web dispatcher operations for load balancing, managed SMTP configuration, analyzed CPU load on ABAP, and rebooted systems as necessary to maintain optimal system performance. Led SAP kernel upgrades and support patch implementations, contributing to improved system stability and overall performance. Developed and maintained documentation for incident management processes, ensuring all system changes and resolutions were accurately recorded in JIRA. Collaborated with cross-functional teams to resolve incidents within SAP C4C environments, maintaining high system availability and minimal disruption to business operations. Maintained SLAs for all systems in the SAP environment, consistently achieving performance targets and enhancing customer satisfaction. Tools: Customer Support System (CSS), Service provider cockpit (SPC), HANA STUDIO, LAMA,GMP, Wily Interscope.EducationSRM Easwari engineering college at Chennai, TamilNadu, India Master of Engineering in Instrumentation and Control Engineering July 2015 - May 2017 SRM Easwari engineering college at Chennai, Tamil Nadu, India Bachelor of Engineering in Electronics and instrumentation Engineering August 2011 - May 2015Key Skills Extensive experience with SAP ECC 6.0 and SAP NetWeaver 7.50, including system administration, performance tuning, and technical troubleshooting. Strong understanding of SAP architecture and expertise in SAP Business ByDesign (ByD), Cloud for Customer (C4C), and Travel on Demand (TEM). Proficient in role administration, user management, and client administration, ensuring seamless system operations and compliance with business requirements. Skilled in executing system upgrades, including kernel upgrades and support patch implementations, as well as OS migrations from SLES 11 to SLES 12. Experienced in incident management, including creating and updating change requests in JIRA, and collaborating with cross-functional teams to resolve complex technical issues. Knowledgeable in web dispatcher operations, load balancing, SMTP configuration, and system performance analysis to maintain high system availability. Excellent troubleshooting and problem-solving abilities, with a track record of maintaining SLAs and achieving performance targets. Effective communication and teamwork skills, enabling successful collaboration in diverse, global environments.AccomplishmentsOn The Spot Award December2018Appreciation of outstanding contribution to the organization. Professional experienceSAP BASIS and systems engineerTata Consultancy Services, Bengaluru, Karnataka December 2017 - August 2019 Project : SAP Hybrid Cloud for Customer SAP Business By Design Personnel detailsDOB : June 4,1993Marital status : MarriedVisa type :H4 EAD |
