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Title Customer Service Representative
Target Location US-NJ-North Arlington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
   Paramus, New Jersey Street Address    PHONE NUMBER AVAILABLE   EMAIL AVAILABLE
Professional SummaryDetermined, enthusiastic and success-driven candidate seeking a full-time opportunity to contribute my motivation, sociable personality, and organizational skills daily. Teachable, easily coached individual who thrives on opportunities to contribute to the success of a team and to contribute to the advancement of a company or the overall field. Personal attributes include extremely trustworthy, regarded as a fair and competent leader, time management, strong problem solver, very good customer service skills & customer oriented, organized and professional self- motivated strong leadership skills. Talented legal professional and partner with expertise in sales and provide product information to surgeons while assisting them.Skills      Sales Promotion      Business Leadership      Employee Motivation      Team Leadership      Problem Anticipation and Resolution      Sales Tracking      Customer Service Management      Focus and Follow-Through      Customer Relations      Direct SalesWork HistoryAssociate Spine Specialist                                   05/2022 to CURRENTGlobus Medical | Bronx/Westchester, NY      Territory coverage, inventory management and sales experience.      Exceptional knowledge of spinal anatomy.          Passed Globus 101 Spine anatomy exams.          Passed Globus 201 Instrument and Sales Training      Highly trained in breaking down X-rays, CT Scans and MRIs.
          Passed Globus 101 Imaging exam.      Experience working with others in an OR environment.
      Relied on to move trays from and to different areas for cases.      Delivered trays in a time sufficient manner, so cases can run smoothly.      Built relationships with SPD ensuring trays are washed and ready for future cases.Strategic Partner 	 01/2022 to 04/2022
Spartan Medical | Manhattan, NY      Assisted ALIF, TLIF, PLIF and ACDF procedures      Effectively represented company products such as: DBM putties, synthetic bone grafts and cancellous chips.      Managed corporate and LLC-based legal transactions, coordinating document flow and logistical preparation for complex transactional closings.      Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.      Worked with leadership to strategize and introduce office initiatives.      Increased sales by establishing goals, overseeing performance and mentoring staff.      Built loyal account base and long-term business relationships with Surgeons.      Spoke with peers to verify task completion, meeting tight deadlines and schedules.      Provided outstanding service to all individuals, promoting effective and lasting business relationships.      Observed corporate rules and regulations and safety procedures.      Kept inventory records of all correspondence with customers for future reference.      Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.      Provided exceptional customer service to customers, increase and maintain customer loyalty.Professional 	 05/2018 to Current
Baseball Coach | Paramus, NJ      Provide professional hitting and fielding instruction for all athletes who participate in the sport of Baseball      Identify mechanical weaknesses and provide corrective drills and workouts to enhance ability      Provide recorded videos to allow for visual definition to develop corrective actions to advance ability.La Bella Roma Italian Cuisine | Paramus, NJ	08/2015 to 12/2022
      Maintained updated knowledge of all menu items      Continually provided exceptional service to customers by being friendly, knowledgeable, and accommodating      Completed regular supply inventories and daily requisition sheets as requested      Fulfilling all cashier job responsibilities      Team leadership      Greeting customers and customer service      Taking and delivering orders.NCAA Div III College Baseball Player   Ramapo College	05/2016 to 05/2021
      Played in 23 games during the 2021 season as the starting 2nd baseman and led the team in fielding with a .997 fielding percentage      Batted .339 in NJAC play      Had the second highest batting average on the team      Led the team with stolen bases      (11 for 11).Paramus Recreation | Paramus, NJ	05/2018 to 09/2018
      Managed and executed daily activities at the local Pool and recreation facilities      Directed and managed youth baseball program at both local and club levels.Retro Fitness | Paramus, NJ	12/2017 to 03/2018
      Oversaw inventory and office supply purchases      Managed accounts working directly with the Financial Management Office including invoicing, discrepancies, and reconciliations      Handle floor tech responsibilities to maintain organization on the gym floor.EducationOrthobiologics and Regenerative MedicineMedical Sales College
BA/BS Degree | Social Science, SociologyRamapo College of New Jersey
      Elected Captain of Ramapo College Baseball TeamCertifications      Medical Sales Training - August 2021-October 2021      OR Protocol      Aseptic Technique & Infection Control      Bloodborne Pathogens      Fire Safety      Electrical Safety      HIPAA      National Patient Safety      AdvaMed Code of Ethics.

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