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Click here or scroll down to respond to this candidateKELLIHAMBLENEMAIL AVAILABLEPHONE NUMBER AVAILABLEPembroke Pines, FL Street Address
I'm a proactive, customer-savvy and detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. I'm Ready to help team achieve company goals.PROFESSIONAL SUMMARYEric's BBQ - Host/ServerPembroke Pines, FL 05/2005 - 10/2005Scrubys BBQ - Cashier/Host/Server/Take-out & Bar/Catering Server Pembroke Pines, FL 04/2006 - 03/2024WORK HISTORY Promptly greet and seat guests upon arrival.Maintained an organized host stand, including menus, reservation logs, and seating charts.Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders and manage bills. Greeted customers entering store and responded promptly to customer needs.Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.(Holiday's Take-Out becomes insanely busy with orders from walk ins, online, phones and pre-placed catering orders.) Counted money in cash drawers at beginning and end of shifts. Handled multiple payment methods securely, minimizing discrepancies and potential losses.Worked with POS system to place orders, manage bills, and handle complimentary items.Served food and beverages promptly with focused attention to customer needs.Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality!Maintained a clean and orderly dining/bar area for an enjoyable guest experience.Assisted in training new hires, providing guidance on restaurant standards and best practices.Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.Managed incoming calls, place accurate orders, providing clear communication with both customers and kitchen staff.Managed time efficiently in order to complete all tasks within deadlines.SKILLS Customer Service Work Ethic and Integrity Time management skills Organizational abilities Complex Problem-Solving Staff Training Inventory Control Point-of-sale system operation Notary public Analytical Thinking Microsoft Office Cash handling and management Attention to DetailMcArthur High SchoolHollywood, FL 02/2017GEDEDUCATIONCalvin Klein Warehouse - Store Associate/Stock Lead/Supervisor Miramar, FL 10/2013 - 03/2018Uncle Al's Sports Cafe - ServerSunrise, FL 05/2018 - 05/2019Amazon - Sortation AssociateSunrise, FL 11/2018 - 05/2019UPS Customer Center - Store AssociateHollywood, FL 01/2020 - 12/2020 Paid attention to detail while completing assignments. Coordinated catering events successfully while balancing regular restaurant duties during high-volume periods.Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.Upsold menu items to customers, driving up per sale revenues and maximizing profits.Loaded, unloaded, and moved material to and from storage and production areas for 6 CK locations.Open merchandise, organize products, sensor, pick and pack merchandise to send out to CK stores.Used handheld scanners to efficiently track and maneuver freight throughout distribution network.Verified quantity and description of materials received by checking merchandise against packing list.Supervised warehouse operations by managing employees during shifts. Used warehouse management software to reconcile daily inventory. Completed daily operations on time and maintained high standards of accuracy.Teamwork is key, all employees worked together to ensure that all guest have a great experience while at the establishment. Our motto is, "Come as a customer, leave as a friend."Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders and manage bills. Bussed and reset tables to keep dining room and work areas clean. Supported warehouse operations with manual loading, unloading, and palletizing of packages.Moved pallets and packing material to designated vacant storage areas for operational safety.Maintained a safe work environment through proper handling of packages and equipment.Increased productivity by working collaboratively with team members to meet deadlines.Sorted and placed packages into assigned containers or bakers racks with high levels of accuracy.Exceeded performance targets consistently through dedication, speed, accuracy, and teamwork.Greeted customers, helped locate merchandise, and suggested suitable options.Rise - Patient Care SpecialistHallandale, FL 11/2021 - 09/2022Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.Packed contents for shipping using established procedures and products.Delivered mail, overnight letters, parcels and facsimiles to customers.Operated all software programs (Point Of Sales, Counter Manifest System, Mailbox Manager, MS office and other programs as required.)Received and processed packages for shipping, including lifting and weighing packages on scale, accessed manifesting software, generated labels and retrieved packages from customers when requested. Prepare documents for traces and shipping claims. Stocked shelves with needed products, ensure a clean and orderly appearance of products, Check inventory and order products as needed.Operated printer/copiers, fax machine, binding equipment, lamination equipment. Notarize legal documents. Process returns to Amazon, AT&T and Comcast equipment. Opened and closed the store. Assist patients in a customer-facing, intimate retail environment. Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs.Play an active part in patient education on products, methods of consumption, and safety as part of patient interactionComplete duties assigned during scheduled shift including: Correct cash handling, discount applicationVerification of proper paperwork, documentation and ID for patients.Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system.Assist in verifying order deliveries for accuracySecurity measures and safety compliance. Maintain visitor log.Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.Promote a work environment that is positive, communicative, patient-oriented, and compliant. |
