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Click here or scroll down to respond to this candidateDETAILED-ORIENTED AND COMPASSIONATE MEDICAL ASSISTANT WITH SOLID FOUNDATION IN PATIENT CARE ANDADMINISTRATIVE DUTIES. PROFICIENT IN CLINICAL PROCEDURES SUCH AS PHLEBOTOMY, EKGs, AND A STRONG COMMITMENT TO PATIENT SAFETY AND CONFIDENTIALITY. ADEPT AT MAINTAINING ACCURATE MEDICAL RECORDS, SCHEDULING APPOINTMENTS AND ENSURING SMOOTH OFFICE OPERATIONS. PEOPLE-ORIENTED WITH A PATIENT-CENTERED APPROACH. ExperienceNew York Healthcare IncCandidate's Name
HOUSTON, TEXAS 77025CELL: PHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLESKILLS PHLEBOTOMY EKG ADMINISTRATION VITAL SIGNS MONITORING WOUND CARE AND DRESSING SPECIMEN COLLECTION ANDHANDLING PATIENT SCHEDULING MEDICAL BILLING AND CODING APPOINTMENT AND CALENDARMANAGEMENT INVENTORY MANAGEMENT OFMEDICAL SUPPLIES HIPPA COMPLIANCE PATIEN COMMUNICATION ANDEDUCATION PROBLEM-SOLVING SKILLS MICROSOFT OFFICEEXPERIENCECITYMD BROOKLYN, NYJUNE 2021 - AUGUST 2022ASSISTANT ADMINISTRATIVE COORDINATORProvided comprehensive clerical support to a team of 20+ employees, ensuring smooth daily operations and effective communication within the office. Maintained seamless communication with external medical practices to facilitate timely processing of patient referrals, proactively identifying and addressing any missing information. Delivered superior customer service and conflict resolution for a high volume of incoming and outgoing telephone calls, effectively assisting members, providers, employer groups, and other stakeholders as required by management. Demonstrated strong independent decision-making and creative problem-solving abilities, using sound judgment and critical thinking to address challenges without relying on established procedures. Organized and optimized workflow, developing adaptive strategies to manage a constantly changing workload, ensuring that tasks were completed efficiently and accurately.MOUNT SINAI HOSPITAL BROOKLYN, NYAUGUST 2020 JUNE 2021OBGYN INTERNUpdated and managed the weekly OB and Delivery schedule for doctors and patients using the work portal, ensuring accurate and timely information was available to all relevant parties. Maintained strict adherence to HIPAA regulations, consistently safeguarding patient confidentiality both within and outside the workplace. Communicated effectively with insurance companies to facilitate smooth processing of claims and ensure proper coverage for patients. Provided comprehensive support to clinical staff, assisting with various tasks and responding promptly to any needs to ensure efficient operation of the clinic.FINESSE BY KAY HAIR STUDIO BROOKLYN, NYAUGUST 2020 - PRESENTHAIR STUDIO OWNERSuccessfully launched and operated a thriving hair studio, overcoming challenges of opening during the COVID-19 pandemic. Organized business operations by implementing an efficient monthly scheduling system for both employees and customers, ensuring smooth workflow and customer satisfaction. Led and mentored a team of 3 associates, fostering an environment that encourages creativity, flexibility, and effective time management. Delivered exceptional customer service, resulting in a loyal client base of 35+ repeat customers by actively engaging with clients, addressing concerns promptly, and maintaining a clean and inviting environment. Achieved a 33% increase in studio revenue through innovative marketing strategies, introducing new hair styles, and recommending new products tailored to clients' needs. Prioritized customer service beyond regular business hours by offering extended hours during holidays and weekends, ensuring that client needs were consistently met. EDUCATIONCERTIFICATE OF COMPLETIONALLEN SCHOOL OF HEALTH SCIENCEBROOKLYN, NYAUG 2021HIGH SCHOOL DIPLOMAJOHN JAY HIGH SCHOOL FOR LAWBROOKLYN, NYJUNE 2017CERTIFICATIONS AND LICENSESALLEN SCHOOL OF HEALTH SCIENCESCERTIFICIATE OF COMPLETION 2021ALLEN SCHOOL OF HEALTH SCIENCESMEDICAL ASSISTANT CERTIFICATION 2020AWARDSCITYMDEMPLOYEE OF THE MONTH JUNE 2020 |
