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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryProven track record in enhancing customer satisfaction and streamlining delivery processes at Mattress Firm. Skilled in GPS technology and route planning, alongside exceptional problem solving abilities. Demonstrated adaptability and punctuality, excelling in fast paced environments and ensuring timely, accurate deliveries. Achieved significant improvements in efficiency and customer service excellence.ExperienceDELIVERY COURIER MATTRESS FIRM JANUARY 2023 FEBRUARY 2024Developed strong relationships with customers through courteous service and proactive problem solving abilitiesGreeted recipients, delivered packages and parcels, and acquired proper signatures for all deliveriesSafely loaded items into delivery vehicle to minimize damage while in transitNavigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route managementSANITATION CREW WORKER WASTE PRO JULY 2022 FEBRUARY 2023Followed company and OSHA safety protocols for handling and disposing of hazardous materialsContributed to customer satisfaction by promptly addressing concerns and answering questions about waste disposal proceduresExpedited trash collection process by identifying which bins needed to be emptied along the routeOptimized physical stamina required for heavy lifting tasks, consisting handling loads up to 50 pounds during daily garbage collectionDemonstrated adaptability, working in various weather conditions while maintaining high levels of productivity and efficiencyDELIVERY DRIVER SUTTON MOVING AND DELIVERY DECEMBER 2017- JULY 2022Delivered packages to customers doorsteps and business officesCompleted timely deliveries by choosing best and most efficient routeImproved customer satisfaction by ensuring timely and accurate deliveries of productsRead maps, followed oral, and written instructions and used GPS technology to make deliveriesLoaded trucks and properly secured items to prevent damage of deliverEducationGED JULY 2001 JOB CORP, BATESVILLE, MISSISSIPPIGENERAL STUDIES JUNE 2001 HAMILTON HIGH SCHOOL, MEMPHIS, TENNESSEESkills & AbilitiesPunctualityGPS technologyLoad organizationPackage delivery and pick upLoading and unloadingRoute planningWorking independentlyHeavy liftingProblem-solvingDispatch collaboration |