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Candidate's Name
Street Address  Pinto Lane Manhattan, Il PHONE NUMBER AVAILABLEEMAIL AVAILABLEI am actively seeking a new challenging role that offers opportunities to expand my skill set and advance my career while helping the business meet operational objectives. EXPERIENCEAdvanced Urology Associates-Joliet Illinois2017 2019 AND 2021-2024PATIENT CARE REPRESENTATIVE-Prepared diagnostic orders and sent them out-Outgoing service authorizations-Call center duties-answering phones at a high-volume call center, clearance to local hospitals to obtain hospital records, and sending out hospital consults-Take triage messages and send them to the appropriate persons-Validate insurance information and referrals-Scan documents and records to patients charts through EMR.-Answering phones, greeting patients, data entry, and patient intake-Process payments correctly and accurately Log/balance-Review clinician charts for completeness, accuracy, and compliance with regulations-Maintained confidentiality under HIPAA guidelines-Coordinate scheduling of practitioners-Set up and confirm lunches with reps-Dispense and collect payment for in-house pharmacy medications-Personal scheduler to a doctor. Keep track of past and future appointments. Keep up with rescheduling canceled and no-show appointments. Schedule follow-up appointments.-Light housekeeping duties-Trained new employees-Management of front office business needsHeart Care Centers of Illinois-Mokena Illinois2019-2021PATIENT CARE REPRESENTATIVESame responsibilities as above without being a personal scheduler to a physician. Triple R Child Care2009-2017ASSISTANT/FLOATER-Registered new families into the database-Filed necessary hard copy paperwork into corresponding files 2-Answered incoming calls and directed appropriately-Acted as a substitute in the event employees called off-Kept facility in clean and operating order for inspections from DCFS and the State of Illinois-Managed coverage in classrooms for teacher lunch breaks-Managed child headcount to maintain proper teacher/child ratio per state of Illinois regulations EDUCATION1997-2001DIPLOMA, LINCOLN WAY COMMUNITY HIGH SCHOOLSKILLS Self-motivated individual with a drive tosucceed Computer efficiency Ability to multitask in a fast-paced environment Obtain results through organized strategicactivity Ability to adapt to new challenging activities Quick to learn new skills