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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly skilled Leasing consultant with Some property management experience seeking to secure a permanent position in the company and grow. With the addition of having, a server/bartender with 7 years of experience supporting restaurant operations Maintained communication while working closely with clients, residents, and tenants as well as worked closely with other servers, hosts, and managers to accomplish a successful experience for all positions. In my free days, I did some volunteer work and helped the community by working with Peer Kent.Work ExperienceLeasing ConsultantNeiders Company, Seattle, WA October 2023 to Present Warmly greets visitors, prospective renters, and current residents. Provides potential tenants with brochures, information, and tours of facilities and available units. Consult prospective tenants to identify requirements and budgets, then match these needs with available properties.Conduct background and credit checks and verify other references as directed by leasing managers. Prepare leases for leasing managers.Coordinate move-in dates.Assist with record keeping, filing, bookkeeping, and paperwork as required. Create, develop and maintain a list of promotions and discounts. Develops and implements marketing strategies to attract renters. Performs other related duties as assigned.Temporary Assistant Site ManagerSunlight Staffing June 2023 to October 2023Managed 300-unit apartment building.Enforce Community rules and policies.Supervision of site employees.Prepared for HUD inspections.Handled tenants complaints promptly and appropriately, calling in repairmen and other support services.Followed up with delinquent tenants and coordinated collections procedures. Introduced prospective tenants to types of units available. Distributed and followed up on tenant renewal notices. Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.Receptionist/VolunteerPeer Kent Kent, WAJuly 2021 to November 2021Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.Maintains security and telecommunications system.Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbooks, and issuing visitor badges. Operates telecommunication system by following manufacturers instructions for house phone and console operation.Keeps a safe and clean reception area by complying with procedures, rules, and regulations. Data entrySupports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.Contributes to team effort by accomplishing related results as needed. Bartender/Server/CocktailThe Rock Wood Fired Pizza Federal Way, WA March 2021 to November 2022 Bartending, Greeted customers, answered questions and recommended special drinks to increase profits.Operated POS terminals to input orders, split bills and calculate totals. Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs. Promoted desserts, appetizers and specialty drinks to optimize sales. Collaborated with host, bus person and cook to serve up food and beverage options. Enforced minimum age requirements for consumption of alcoholic beverages by checking identification. Prepared salads, appetizers and garnishes to assist kitchen staff. Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.Provided exceptional service to high volume of daily customers. Cleared table and bussed dishes to allow for quick setups. Maintained accuracy while handling payments, giving change and printing receipts to customers. Stocked server areas with supplies before, during and after shifts. Set up dining room to meet hospitality and service standards. Resolved customer concerns with friendly and knowledgeable service. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.Developed strong and lasting resident relationships. Greeted newly seated guests promptly, filled water glasses and brought bread to table. Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.Implemented sanitary food handling, holding and service protocols. Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.Completed opening and closing checklists to facilitate smooth restaurant operations. Documented food orders and ran items to guest tables in dining room. Relayed orders and special requests to cooks.Completed final preparations of dishes and quickly delivered items to customers. Calculated charges, issued table checks and collected payments from customers. Handled special customer requests such as separate checks and menu substitutions. Minimized customer wait times by taking and filling large volume of orders each day. Calculated accurate bill amounts and processed cash and credit card payments. Restocked tables, wait staff areas and order staging areas. Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests. Discussed dining menu information to aid in decision process for senior residents. Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.Increased sales of high margin menu items through effective upselling. Refilled drinks at tables throughout service areas, checking in with diners about specific needs. Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions. Food safety understanding Price memorization Food inspection High-volume dining Safe food handling Service prioritization Sales Techniques Regulatory compliance Seating assignment preparation Bartending Restaurant Experience Serving Experience Upselling Kitchen Experience Merchandising Food Preparation Telecommunication Cooking Cleaning Experience Host/Hostess Food Production Catering CashieringCertifications and LicensesCPI BLUE CARDCertificate of completionLake Washington Technical CollegeJune 2005 to Present |
