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Click here or scroll down to respond to this candidateSamaterMohamedExperienceCandidate's Name
August 2022 - CurrentInsurance AgentAnalyzed potential client requirements and prepared comprehensive plans that meet individual insurance needs and financial goalsApplied organization and time management skills when coordinating and responding to inbound telephone and email inquiriesEstablished strong customer relationships with regular outreach and follow-ups to maintain a high satisfaction rate.Research and stay abreast of current insurance regulations to proactively inform clients of policy and fee updatesAdvised current and potential clients on home and life insurance benefits and options designed to provide personal protection in unforeseen circumstances. New York City Small Business ServicesOctober 2021 - July 2022Certification AnalystContacted vendors and agencies via telephone and written correspondence to assist with the completion of the certification application, which expands opportunities for minority and women entrepreneurs to access government contracts to stimulate their businessesProcessed confidential information and enter data into client relationship management system; Established and maintained comprehensive, secure, and retrievable client filesMaintained and monitored high volume of inquiries regarding the M/WBE certification program, including the M/WBE Certification Helpline and the M/WBE Certification email accounts, through effective recordkeeping and coordination with team membersCoordinated with the Certification Unit on targeted outreach, sitework visits, and key community events, resulting in identifying new potential vendors for the MWBE Program and building strong relationships to maintain the Certification Unit's goalsTroubleshot business operations issues and leveraged data to recommend new solutions. U.S House of Representatives District 11August 2020 - December 2020Community Liaison/ Caseworker InternAssisted communities and openly represented district 11 constituents, businesses, other agencies, news outlets, and the publicTook charge of planning, preparing, and distributing written press releasesMediated as a liaison to local, state, and federal officials and other persons and city departments such as DOT, DOL, DOF, and USCIS to form effective actions based on the current needs of NYC District 11Cultivated extensive knowledge on legal immigration and citizenship services matters through liaison communications with department services such as the United States Citizenship and Immigration ServicesInteracted and consistently communicated with constituents and others through telephone calls, written correspondence, in-person meetings and speaking engagements New York, NYPHONE NUMBER AVAILABLEW: EMAIL AVAILABLESkillsSKILLS & INTERESTSDemonstrated LeadershipProject ManagementProficient in French, Arabic, andAfrican LanguagesMicrosoft Office proficiencyEvents CoordinationDigital LiteracyRegulatory ComplianceExperienced in ADP/Workforce Now,HRMS, and DynamicsSMCaseworkers document constituent services activity and submit written and verbal reports to update the representative and staff.Developed strong community networks and established pathways to expand outreach to underrepresented populations.EducationBA - Political ScienceMay 2021College of Staten IslandHonors Program, Dean's Honor list, National Honors Society: Phi Sigma Alpha (The National Political Science Honor Society. |
