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Title Customer Service Administrative Assistant
Target Location US-AZ-Phoenix
Email Available with paid plan
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Candidate's Name
Maira Alston Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEStreet Address
ObjectiveTo secure a challenging position emphasizing increasing responsibility and professional growth based upon my wide range of experience, while contributing to the success of the company. ExperienceMarch 2011-Present Executive Account ManagerCPR Savers & First Aid Supply Tempe, AZResponsible for managing the training department. Scheduling all CPR classes nationwide, Locate & assign instructors. Creating all customer and instructor contracts. Managing the AED grant program. In charge of International and national executive accounts. Entering quotes & orders, calculating shipping costs, excellent/outstanding customer service skills. Cold calls & sales. Accounts receivables and collections. Heavy phones, emails, filing. All customer service issues. August 2008-March 2011 Administrative AssistantWestern International Recovery Bureau Phoenix, AZ Administrative responsibilities include but are not limited to managing all company emails, monitoring numerous client websites hourly for new orders and status changes, inputting and informing all field agents of those new orders or status changes; updating client websites daily based on status of accounts, answering multiple phone lines, assisting clients and customers with all service inquiries, and scheduling deliveries and pickups with transporters and auctions. April 2002-August 2008 Data Entry/Invoice Specialist Body of Change Phoenix, AZResponsibilities consisted of reviewing and entering large quantities of new client personal training contracts, including all personal information, financing payments and accounting information; managed all aspects of new client contracts; calculated, verified, re-issued corrected commissions; responded to all commission inquiries. April 1996-April 2002 Administrative AssistantDesigner Mat/Introtech Anaheim, CADuties included accounts receivables, managing all client accounts, training new employees, data entry of sales and invoicing, all aspects of customer service, returns, refunds, phones, and faxes. Pertinent Skills Analytical/Problem Solving Skills  Perform all duties with accuracy and attention to detail. Ability to troubleshoot and resolve issues quickly and independently to ensure maximum efficiency and productivity. Attentive to changes in work environment and able to respond immediately to meet them. Team Leadership Skills  Exceptional interpersonal skills with a desire to create a team environment. Work effectively to mobilize co-workers to set quality standards. Initiative and Motivational Skills  Possess a strong sense of commitment to quality and excellence by maintaining high performance standards and establishing and achieving goals. Actively seek out opportunities to continuously improve professional skills and knowledge. Computer Skills  Proficient with Windows Platforms, WordPerfect, Microsoft Word, Excel, Power Point, in addition to multiple accounting databases. Type 80 wpm. 2Theresa

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