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Galena, IL PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedInDirector of Human ResourcesA highly-trusted HR advisor with 15+ years of experience in HR operations, talent acquisition, and strategic leadership. Transformed HR functions into strategic business processes enhancing organizational efficiency and fostering positive corporate culture. Expertise in payroll and benefits administration, workplace safety, and compliance, with a strong focus on performance management systems and employee engagement. Awarded as one of "50 Who Matter" in Janesville, WI (2006) for outstanding contributions to the community and leadership excellence.Core CompetenciesHR Operations Management Recruitment & Talent Acquisition Strategic HR Leadership Change Management Payroll & Benefits Administration Employee Development Policy Development Employee Engagement & Retention Team Building Compensation & Benefits Design Operational Efficiency & Continuous Improvement Investigations Conflict Resolution Safety Program Development Training & Mentorship Cultural Transformation Union Negotiations Labor Law/Regulations PROFESSIONAL EXPERIENCECareer Break Nov 2021 PresentWorkplace Sabbatical Galena, IL Provided comprehensive, full-time care for an elderly family member, ensuring her well-being and managing all aspects of her daily needs. Coached former colleagues at Metform on conflict-resolution skills and employee relations, fostering a positive and collaborative work environment. Completed a comprehensive training program offered by Intuit, specializing in providing exceptional customer service using the TurboTax platform.MacLean Fogg Company-Metform Division Jan 2016 Nov 2021 Director of Human Resources Savanna and Mount Carroll, IL Drove HR operations for a 500-member team, ensuring alignment with company objectives and fostering a collaborative executive leadership environment. Successfully led a recruitment and marketing campaign, increasing the workforce by 100 team members. Elevated HR from a Transactional Function to a Strategic Partner: Transformed HR to a strategic role, resulting in improved departmental efficiency, employee involvement and satisfaction along with record profitability. Enhanced Staff Empowerment: Oversaw transition to new HRIS self-service platform for payroll and benefits administration, leading to an improved overall staff experience. Implemented Enhanced Performance Feedback Systems: Refined job roles/descriptions and established competitive job-grade and market-pay structures along with personal development and succession plans. Boosted Staff Engagement: Increased staff engagement through establishment of KPIs, effective meetings, focus groups, recognition programs, team events, process improvement teams and annual surveys. Introduced "Supervisor as Coach" Model: Aligned the coaching model with the company's mission and growth objectives. Coached executives in Servant-Leadership model. Emmi Roth USA Jan 2013 Dec 2015Human Resources Manager Fitchburg, Monroe and Platteville, WI Steered HR operations for ~200 staff in Operations and Supply Chain Divisions across three statewide facilities for a specialty cheese manufacturer valued at $240M. Designed and implemented key performance metrics, leading to data-driven decision-making and improved operational efficiency for the executive team. Reduced Workers Compensation Claims by 15%: Cultivated a safety-focused corporate culture by recruiting EHS professionals, forming safety committees, and implementing targeted training programs. Achieved $100K in Recruitment Cost Savings: Automated recruitment, performance systems, and benefits administration using Taleo and Paychex, expanding the recruitment territory. Led Operational Excellence Campaign: Drove cultural transformation and established corporate KPIs as a key member of the Steering Committee. Identified $148K in Waste Reduction: Collaborated with Operational Excellence Teams to uncover significant cost-saving opportunities within 12 weeks. Enhanced Employee Satisfaction and Reduced Litigation: Implemented effective HR measures, leading to improved staff morale and eliminating litigation cases. Mentored Operations Leaders: Provided comprehensive HR coaching, significantly improving processes and performance. Established Market-Based Pay Equity Plan: Developed the company's first formal compensation system and collaborated with the VP on market surveys to create a pay structure. Core Physical Therapy Jan 2011 Dec 2012Director of Operations & Organizational Development Evansville, WI Directed clinic operations by developing strategic plans and guiding the overall organizational direction. Enhanced the patient experience by overseeing a comprehensive facility renovation, including the creation of shared office space. Increased Billable Hours and Patient Satisfaction: Achieved a 20% growth in billable hours while maintaining a perfect patient satisfaction rate, contributing to the expansion of a physical therapy clinic. Marketing and Community Engagement: Launched the clinic's first marketing campaign, boosting community engagement. Financial and Performance Management: Led efforts to evaluate fiscal performance and resource utilization, identifying key trends and implementing growth strategies. Pak Fresh Jan 2006 Jan 2011Founder/HR Director Milton, WISpearheaded HR, IT, Sales, Quality, and Accounting operations, ensuring daily activities and strategic planning. Developed corrective action plans to address quality and safety issues, fostering a culture of continuous improvement. Transformed Startup into a $1M National Enterprise: Expanded the client base and increased the workforce to 35 employees through effective recruitment and talent retention practices. Boosted Production by 40%: Implemented Lean methodologies and introduced training programs to enhance efficiency. Oversaw Financial Performance: Managed budget and drove continuous process improvements to increase profitability. Secured and Maintained Major Accounts: Successfully managed relationships with Dairy Farmer of America (Borden), Tootsie Roll, Archer Daniels Midland, and Simplot Foods. Achieved Outstanding Performance During Audits: Excelled in audits conducted by USDA, OSHA, WDA, WDA-Dairy, and Midwest Organic. Enhanced Staff Performance: Developed and implemented quality, procedural, safety manuals, and process improvement teams to improve staff and organizational performance. Conducted Internal Investigations: Addressed regulatory compliance, staff concerns, and quality incidents through thorough internal investigations. EARLIER EXPERIENCEHuman Resources Director/Executive Director KANDU Industries, Inc. EDUCATION & CERTIFICATIONMaster of Arts, Psychology/Organizational Psychology University of Chicago Bachelor of Science, Psychology Carroll University HACCP, Lean and Safety CertificationsTECHNICAL SKILLSMS Office Suite, Taleo Performance and Recruiting, Ceridian Dayforce, Payfactors, Paychex, Alchemy, Trello, Slack, Salesforce, WebEx, Microsoft Teams, Zoom, SharePoint, Quickbooks VOLUNTEER EXPERIENCEVolunteer for the American Cancer Society for 20 years: Chairperson of Annual Run/Walk Numerous Presentations on Organizational Transformation Keynote Speaker at Daring to Lead Conference, 2005 |