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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Plantation, FL Street Address
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. Cash Handling: 8 yearsFront Desk: 3 yearsMicrosoft oce suite 14+ yearsSales: 7 yearsGuest Services: 3 yearsEvent Planning: 2 yearsAdministrative Experience: 3 yearsStore Management: 3 yearsLeadership: 6 yearsCustomer Service: 10+ yearsInterviewing: 3 yearsPayroll: 2 yearsRecruiting: 3 yearsShift Management 3+ yearsTeam ManagementSales Management: 3 yearsRetail Management: 3 yearsRetail Sales: 5 yearsA Sneaker City Miami Kendall, FLStore Manager10/2022 - 06/2023Conducted daily store operations, including opening and closing procedures and cash handling.Implemented ecient systems for tracking stock movement. Maintained accurate records of employee performance reviews. Supervised employees to maintain goals to meet corporate objectives. Developed strategies to maximize sales and protability. Monitored inventory levels and placed orders to restock shelves. Established customer service standards and monitored sta compliance. Organized promotional events to increase product awareness. Resolved customer complaints in a timely manner.Recruited, trained and supervised new employees.Foot Locker Pembroke Pines, FLAssistant Manager07/2022 - 10/2022Provided guidance and support to junior sta members on daily tasks, projects, and objectives.Coordinated with other departments to ensure smooth ow of operations. Ensured compliance with safety regulations and company policies. Monitored employee attendance records, timekeeping, and payroll information.Resolved conicts between team members in an eective manner. Maintained up-to-date knowledge of company products and services. A Votre Service Fort Lauderdale, FLConcierge Supervisor01/2021 - 04/2022A Votre Service is a 3rd party concierge businessSupervisor/ManagerAssisting Guest, Leasing agents and the Property managers with any task necessarySummarySkillsExperienceKeep the building intact and calmAssisting with packages and deliveriesMake sure to keep the building & residents happyRove and check perimeters (security)Started working for the company in January of 2021 and became a supervisor in less than 3 monthsThis job requires me to be a team player, have great customer service & go above and beyond for the company, my team members and the residents as well & thats what I'm all about.ROMO INC Dania Beach, FLSample Librarian10/2018 - 09/2019Assisted in the cataloging of new books and materials. Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and oors were free of debris. Conducted inventory of library collections on a regular basis. Answered phones to respond to patron inquiries or direct calls appropriately.Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.Scanned documents into the library's digital repository system. Processed payments from patrons for nes or fees associated with their accounts.Stranahan High School FL, Fort LauderdaleHigh school diploma06/2017Legally authorized to work within the United States and willing to relocate. Management & leadership skills: Impact & inuence Procient May 2022Choosing the most eective strategy to inspire and inuence others to meet business objectives Full results: ProcientSales skills ProcientJanuary 2022Inuencing and negotiating with customersFull results: ProcientCustomer service ProcientJuly 2020Identifying and resolving common customer issuesFull results: ProcientWork style: Reliability ProcientSeptember 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProcientAttention to detail ProcientJune 2022Identifying dierences in materials, following instructions, and detecting details among distracting informationEducation and TrainingWork AuthorizationAssesmentsFull results: Procient |