Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-TN-Memphis Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service representative Memphis, TN Service Representative Customer Memphis, TN Customer Service Representative Olive Branch, MS Customer Service Representative Brownsville, TN Customer Service Sales Representative Memphis, TN Service Representative Customer Memphis, TN Accounts management and Customer Service Representative Memphis, TN

Candidate's Name
EMAIL AVAILABLE Street Address  H: PHONE NUMBER AVAILABLEExperienceFirstSource, LLC Southaven, MSPatient Financial Advocate07/2023 - PresentRandstad Byhalia, MSCustomer Quality Specialist04/2022  1/2023McGriff Insurance Services Memphis, TNCustomer Service Representative12/2019  01/2022Screen patients that are referred to First Source for State, County and/or Federal eligibility assistance programs.Document the results of the screening in the onsite tracking tool and hospital computer systems.Processed overage, shortage and incorrect shipmentsNotified customers when credit has been processed and became availableResponded to customers requests for credit when a mistake has been discovered within a 10-day timeframe of arrival of product.Answered incoming calls and directing clients to necessary department after short interview of needed products and services.Reduced financial discrepancies by accurately resolving billing issues while processing endorsements, payments and cancellations.Increased sales by analyzing client needs to provide appropriate recommendations for available products.Direct Auto & Life Ins. Memphis, TNInsurance Agent03/2014  12/2019Analyzed customer needs and provided best options, sold additional products and services.Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.Continually improved office operations by maintaining records, tracking data and promoting internal communications.Internal Revenue Service Memphis, TNTax Examining Technician11/2009  11/2013Accountemps Memphis, TNAccounts Payable Clerk02/2007  7/2009Researched accounts with reported discrepancies.Maintained records for each case, including phone numbers, contacts and any actions taken.Answered questions for taxpayers and assisted individuals with completing tax forms.Applied payments to accounts when receivedTracked purchase orders and processed paymentsDirected visitors to appropriate personnel, answered phone calls and received orders when deliveredEducationStrayer University Memphis, TNMaster of Business Administration, 2013Bachelor of Business Administration, 2009