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Candidate Information
Title Administrative Assistant Customer Service
Target Location US-MD-Frederick
Email Available with paid plan
Phone Available with paid plan
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SUMMARYEDUCATION PROFESSIONAL EXPERIENCESKILLS4611 Roland Ave. #3Baltimore, MD 21210EMAIL AVAILABLESTEPHANIE FENNELL PHONE NUMBER AVAILABLEProficient Administrative Assistant with office experience, specializing in planning, maintaining schedules, and optimizing productivity. Resourceful and dedicated in adopting and executing projects. Efficient in multitasking abilities and meeting deadlines.Firaxis Games November 2023 - March 2024Greets employees and guests in welcoming and professional manorCoordinates trips and produce expense reports for staff traveling to and from the officeOrders and organizes office suppliesReceives and codes invoices into processing system Supports and reports to Human Resources and ChiefAdministrative OfficerElite Secrets Bridal March 2023 - September 2023 Coordinated client interactions, including scheduling appointments and facilitating communication with management Oversaw business operations, such as order and payment processing, while maintaining a visually pleasing store environmentCreated marketing and merchandising strategies, along with generating engaging social media content.Option Care Health November 2019 - August 2020Coordinated closely with insurance and medical professionals to facilitate home infusion services for patients diagnosed with Amyotrophic Lateral Sclerosis.Demonstrated comprehensive understanding and expertise in handling prior authorization criteria and processing for multiple insurance plans.Delivered high-quality customer service to patients, ensuring their needs and concerns were addressed promptly and effectively.Bachelor's Degree in Biology,minor in AnthropologyAugust 2019Ability to work independently and as partof a teamDetail-oriented and able to handlemultiple tasks simultaneouslyEmotionally intelligent and highlyorganized individualEffectively capable of problem solvingDelivers exceptional customer serviceand precise communication to guestsand team membersProvides quality experiences andpromotes salesPossesses leadership capabilities andappreciates feedbackOffice ManagerOperations SpecialistPharmacy Programs CoordinatorUniversity of Maryland, Baltimore CountyCaregiverMrs. Mary Ellen Shoemaker August 2022 - January 2023 Created and implemented a daily routine, including meal preparation, emphasizing nutritional needs and personal preferences.Coordinated transportation to medical appointments and social events, ensuring punctuality and safety.Managed the documentation and filing of correspondence for medical appointments

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