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SUMMARYAccomplished and results-driven Quality Assurance (QA) professional with over three years of experience in software testing and quality control within the healthcare and banking industries. Expertise in developing and executing robust test strategies, leading to significant reductions in defect rates and improvements in test coverage. Proven track record of collaborating with cross-functional teams in fast-paced, agile environments to deliver high-quality software products. Proficient in utilizing advanced QA methodologies and tools, including JIRA, and ALM, with a strong focus on continuous improvement and innovation. Recognized for exceptional problem-solving skills, meticulous attention to detail, and a commitment to excellence in every project. EXPERIENCEQuality AssuranceWalgreens August 2023 - Current, Pittsburgh, PAExecuted meticulous manual testing on Walgreens' pharmacy application, ensuring flawless functionality and an exceptional user experience.Designed and documented comprehensive test plans, test cases, and test scripts, focusing on critical pharmacy features such as prescription transfers and refill requests, increasing test coverage by 30%.Collaborated seamlessly with developers, pharmacists, business analysts, and project managers to swiftly identify, document, and resolve defects, reducing defect rate by 20%. Successfully facilitated UAT testing sessions with SMEs, leading to a high user acceptance validation rate. Generated detailed test summary reports, effectively communicating test results, defect statuses, and risk assessments to stakeholders. Ensured compliance with industry standards and Walgreens' internal quality guidelines, maintaining the highest levels of accuracy and reliability.Quality AnalystTD Bank June 2022 - July 2023, Wilmington, DE Developed and executed comprehensive UAT test plans, ensuring alignment with project objectives and business requirements. Designed and meticulously documented detailed test plans, test cases, and test scripts tailored to complex banking workflows. Collaborated closely with cross-functional teams including developers, business analysts, and project managers to identify, document, and resolve defects efficiently, and reduced defect leakage by 15%. Utilized defect tracking tools such as JIRA to report, manage, and track defects through to resolution, ensuring high-quality deliverables. Developed and executed detailed test plans and test cases for various banking software applications, such as core banking systems, payment processing systems, online banking platforms, and mobile banking applications.Conducted functional, regression, and integration testing to validate the software applications met defined requirements and quality standards, ensuring optimal performance and reliability.JR Quality Assurance EngineerGeico November 2021 - April 2022, Delaware, DEEnsuring compliance with regulatory standards and industry best practices, such as data privacy regulations (GDPR) and insurance specific regulations (e.g., KYC, AML), to maintain data security and confidentiality. Tested application thoroughly on multiple browsers to ensure compatibility. Analyzed Business requirements, module-specific functionalities, identified testing requirements and formulated Test Plans. Involved in Test script creation and test data based on Functional specification document, identified testing requirements and formulated test plans. Executed test cases manually to verify actual results against expected results, improving test execution speed by 25%. Tracked and resolved issues encountered during testing of various modules, ensuring timely resolution and minimal disruption to project timelines.EDUCATIONBachelor of Science in MarketingWilmington University  Delaware  2024  3.7SKILLS..Requirements Analysis, Test Case Design, Defect Tracking, Test Planning, Test Script, Test Execution, Regression Testing, Smoke and Sanity Testing, Cross-Browser Testing, Exploratory Testing, Documentation, Microsoft excel, Agile/Scrum,