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Cincinnati, OHEMAIL AVAILABLEPHONE NUMBER AVAILABLEMy objective is to obtain a position in a facility where I can utilize my education, Skills, communication skills and knowledge to the best benefit for the facility, clients and to the best of my ability.Authorized to work in the US for any employerCertified Phlebotomy TechnicianFebruary 3,2024-presentExpertiseShift Supervisor, Team Member, Food Service, Crew Member, Training, Microsoft word, excel, powerpoint, various internet uses(gmail, Google), conflict resolution, data entry, training.EducationH.S. DiplomaWithrow University High School - Cincinnati, OH2012Work ExperienceThe Ornament Shop- Fairfield, OHNovember 2022- December 2022Picking ornaments and packing ornaments. Restocking packing supplies and attaching shipping labels.RDI- Blue Ash, OHMay 2020- April 2021Answering incoming calls, updating account information, setting appointments, troubleshooting, providing customer service.Shift Manager (full-time)Firehouse subs - Cincinnati, OHSeptember 2018 to March 2019Greeting guests, counting cash/safe, inventory, making food, running the shift, making sure employees are properly dressed and prepared for their shift, cleaning, training and developing new employees, responsible for moral, accuracy of money being made and time spent in each area of the store, using various computer programs for scheduling, unloading truck, doing inventory.ServerWaffle House - Woodlawn, OHJuly 2014 to May 2018Greeting guests, taking orders, serving food and drinks, handling cash, cleaning.Claims ProcessorBlue Cross Blue Shield - Mason, OHJanuary 2016 to February 2016Verify data elements, process claims, update data(if needed).Collections RepresentativeAlliance Data - Milford, OHApril 2015 to July 2015Making outbound calls, updating account information, processing credit card information, dealing with customers under stressful situations.Call Center RepresentativeLifesafer - Blue Ash, OHMay 2014 to April 2015Answering incoming calls, updating account information, transferring calls, taking payments, providing customer service.