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Click here or scroll down to respond to this candidateCandidate's Name
Best canidate for your posistion...Independence, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE1. Dependable, hardworking Administrative/Customer Service Professional with fifteen years experience. Known for diplomacy with both internal and external customers. Tackle problems with tenacity, and always follow through to resolution. Particular expertise includes: Accounts Payable/Receivable Problem Solving Arbitration Customer Service & Relations Event Coordination Detail-oriented Account Management Microsoft Applications Highly Organized Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceProvider communicationsEssence Health Ltd-St. Louis, MOSeptember 2023 to January 2024Assisted health providers with claim resolution and medicaid rules and regulations Provider communications specialistWipro infocrossing-Jefferson City, MODecember 2021 to March 2023Assisted provider with denied claims figured out why claims were denying and how to fix. Assisted in specific rules and guidelines per the Missouri Healthnet manual and rules to get claims filed to be considered for payment.Verified if certain procedures needed prior authorization and how to obtain one. Verified providers enrollment with no Medicaid or what was needed to enroll anything a provider needed assistance with we help get correct information or get them to correct department for assistance. Responded to providers correspondence via email and answered and replied to questions. Customer Service RepresentativeAdvance Call Center TechnologiesAugust 2021 to December 2021Taking inbound call for Bank of America card holder services. Help with accounts troubleshooting and claim filing.Release of information specialist/ customer service CIOX Health-Belton, MOMarch 2017 to February 2020Process medical records request for patients insurance companies lawyers and other hospitals maintain confidentiality at the highest level. Sent request in a timely manner. Bounce back in forth between different requirements and standards for each requester and Company because each has different rules and needs for their recordsRelease of Information SpecialistCopies FYI-Park, KSMay 2013 to October 2015Release of information . HIPAA certifiedEducationAssociate in Medical Office AdministrationConcorde Career College2013Skills Clerical Medical Records Word HIPAA Medical Terminology Microsoft Outlook Personal Assistant Experience Project Coordination QuickBooks Medical Office Experience Epic Medical Scheduling Data Entry EMR Systems Accounts Receivable Medical Billing Experience Administering Injections Accounts Payable Problem Resolution (10+ years) Remote Access Software Computer Skills (10+ years) Data Entry (10+ years) Customer service Microsoft Office Insurance Verification Patient Care Network Support Microsoft Windows Server Microsoft Windows System Administration Operating Systems Computer literacy Typing Microsoft Excel Cash handling Microsoft Word Driving CPT coding Medical billing Medical terminology Communication skills Sales Organizational skills Computer skills Time managementCertifications and LicensesDriver's License |
