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Click here or scroll down to respond to this candidateCandidate's Name
Buffalo, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEA resourceful freshman in college eager to bring value to any establishment through hard work and commitment to quality. Motivated individual with strong work ethic and ability to work independently. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level.Authorized to work in the US for any employerWork ExperiencePoint CallerEast Coast Mediation-Buffalo, NYJanuary 2023 to November 2023 Ability to handle pressure Effective Communication Skills Speed & Efficiency Computer Literacy Skills Microsoft Experience Quick learning Detail OrientedSales AssociateBath & Body Works-Buffalo, NYAugust 2022 to December 2022 Assisted an average of 50 customers per day Communicated with customers over the phone Processed customer transactions Responsible for resolving all customer complaints Handled returns and exchanges Maximized sales transactions Restocked merchandise Helped ensure customer satisfaction Organized new merchandiseSales AssociateBurger King-Buffalo, NYJanuary 2021 to July 2021 I provided a quick, friendly exceptional customer experience!, Kept store clean Restocked shelves Created inventory of products Responsible for auditing and organizing the whole store Carried out all transactions on cash register including, cash, checks, card payments and refunds or coupon exchanges. Responsible for resolving all customer complaints Trained 3 new employees.Child Care AssistantPeace of Mind Early Education Center-Buffalo, NYSeptember 2014 to June 2015Assisted changing diapers, writing daily reports, recording attendance, engaging in play, assisting to put children to sleep, and creating a safe environment. EducationFreshman in college in PsychologyNiagara County Community College - Niagara County, NY January 2023 to PresentHigh school diploma in Advanced RegentsTapestry Charter School - Buffalo, NYSeptember 2018 to June 2022Skills Time Management Phone Etiquette Microsoft Excel Communication Skills Organizational Skills Project Management Customer service (1 year) Writing Skills Typing Bilingual Spanish Upselling Typing Microsoft Publisher Customer service Sales Office management Cash handling Hospitality Cash register Guest services Computer skills Organizational skills Time management Microsoft Office (4 years) Communication skills Documentation review Google Docs Multi-line phone systems Microsoft Powerpoint Phone etiquette Bilingual Math Microsoft Outlook Microsoft Word English Basic math Spanish Customer support Office experience Writing skills Computer literacy Microsoft Excel Data entry Order entry Word processing FilingLanguages English - Fluent Spanish - Fluent French - BeginnerAwardsCertificate of achievementJune 2018Awarded by New York State Senate Timothy M. Kennedy. Certifications and LicensesDriver's LicenseAssessmentsWork style: Reliability ProficientSeptember 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service ProficientSeptember 2023Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
