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Title Business Development Customer Service
Target Location US-MA-Wilmington
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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Wilmington, MA Street Address
WWW: LINKEDIN LINK AVAILABLE WWW: Bold Profile Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Dedicated pharmacy with a Bachelor's degree, a Master's in Pharmaceutical Science and Strong foundation in Pharmacology, Pharmacognosy, regulatory compliance, and pharmaceutical sales. Background in customer service is marked by excellent communication skills and a friendly, patient demeanor.Passionate about continuous learning and professional growth and staying updated with industry advancements, with a commitment to obtaining additional certifications to further enhance my skills. Ability to explain complex medical information clearly and experience in Pharmacy sales make me a versatile asset. Business Development Sales Development Territory Growth Product and service knowledge Clinical Research Coordinator Pharmaceutical sales Representatives Regulatory Affairs Specialist Medical Science Liaison Quality Assurance Specialist Pharmacy Manager Customer Needs AssessmentMay 2019 - CurrentBusiness Development ManagerTalank Pharmacy Store - Arak, IranImproved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.Negotiated and closed long-term agreements with new clients in assigned territory.Generated new business with marketing initiatives and strategic plans.Reached out to potential customers via telephone,email, and in-person inquiries.Jan 2017 - May 2019Personal AssistantSelf Made Moving - DUBAIDisplayed absolute discretion at handling confidential information.Provided multifaceted services to career professionals by running errands, managing mail, schedulingappointments, and arranging transportation.PROFESSIONAL SUMMARYSKILLSWORK HISTORYMaintained appropriate filing of personal andprofessional documentation.May 2014 - Dec 2017Sales and MarketingRepresentativeMobaraki Health Center andSepehri Pharmacy Store - Arak,IranCommunicated relevant information to internal andexternal stakeholders.Completed media training for live interviews and other public-facing communication.Conducted market research to identify customer needs and preferences.Followed through with leads to close sales over phone, in office and during external consumer engagements.Built local sales and marketing plan for each targeted district within defined territory.Provided written and oral feedback on marketconditions, goal attainment and performanceappraisals.Monitored personal sales activities to maintaincompliance with internal policies and applicablegovernment regulations.Jun 2017 - Sep 2017Voluntary WorkerTehran School Art - Tehran,Iran Assisted with special events and programs.Greeted visitors, answered questions and assisted with individual needs or requests.Served on advisory boards and committees to boostprogram planning and administration.Oct 2013 - Mar 2014Pharmacist TraineeAzarbani - Arak, IranPrepared packaging and labels for prescriptions,verifying accuracy of dosage, side effects, interactions, and refill instructions. Assisted pharmacist in final review of filled prescriptions. Counseled patients on new medications and OTCproducts.Located and measured medications according toprescription information, making modifications asinstructed by pharmacists and providers.Educated patients on possible drug interactions,potential side effects, and optimal methods ofadministration.Provided friendly customer service at drop-off and pick- up counters.Used pharmacy software to enter prescription andinsurance information.Monitored inventory levels and notified pharmacist of items requiring reorder.Communicated closely with patients, ensuring medical information was kept private.Collaborated with healthcare professionals to optimize individualized medication therapy plans for patients.Participated in continuous education opportunities to stay informed about advances in pharmaceuticalscience, emerging drugs, or changes in clinical practice guidelines.Jan 2024CERTIFICATION: SALESNAPSRXNAPSRXNational Association of Pharmaceutical Sales Representatives Jan 2024_ Oct 2024Jun 2012Master of Science: Pharmaceutical SciencesJamia Hamdard New Delhi, IndiaPharmaceutical SciencesAug 2010Bachelor of PharmacyJamia Hamdard University New Delhi, IndiaBachelor of pharmacyPharmacy Store ManagerTalank Pharmacy Store2019_2024Sales and Marketing RepresentativeMobaraki Health Center2014_2017Sales RepresentativeSepehri Pharmacy Store2014_2017PharmacistAzarbani pharmacy2013_2014EDUCATIONCERTIFICATIONSEnglishProfessional WorkingPersianNative or BilingualLANGUAGES

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