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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Brown Deer, WisconsinPROFILEProfessional with 8 years of leadership experience as a Department Manger at Walmart, complemented by 1 year of hands-on caregiving in a community-based residential facility. Eager to apply my diverse skillset, encompassing operational management, team leadership, and compassionate care, to a new role where I can continue making meaningful contributions to both organizational success and individual well-being. EXPERIENCEWalmart  Department Manager (current), Sales Associate (previous) 2014 - CurrentMilwaukee, Wisconsin Led a team of associates, ensuring optimal performance, customer satisfaction, and operational efficiency. Conducted regular performance evaluations, provided feedback, and facilitated training programs to enhance team productivity and morale. Maintained accurate inventory levels, monitored product trends, and coordinated with vendors to ensure adequate stock availability. Ensured compliance with company policies, safety regulations, and quality standards. Resolved customer inquiries, complaints, and escalated issues promptly and professionally, fostering positive customer relationships and loyalty. Collaborated with team members to achieve departmental goals, meet sales targets, and optimize operational processes. Participated in training programs to develop product knowledge, customer service skills, and operational competencies.Homes for Independent Living  Community-based residential facility Caregiver Brookfield, Wisconsin10/2019  10/2020 Provided personalized assistance to residents with daily living activities on the Rehabilitation and Alzheimer unit, such as bathing and dressing, while ensuring respect and integrity. Supported residents independence by assisting with mobility devices. Performed housekeeping duties and meal preparation for residents. TRAININGS/CERTIFICATIONSCommunity-based Residential Facility Caregiver4Cs for Children- Early ChildhoodIntroduction to the Childcare Profession  Skills and Strategies for the Childcare Teacher  Fundamentals of Family Childcare  Child Abuse and Neglect Workshop  Fundamentals of Infant and Toddler Care Adult and Pediatric First Aid/CPR/AEDEDUCATIONVincent High School  Milwaukee, Wisconsin